Outbound Sales Consultant- Short Term Insurance

Fortune Kutukwa; Wes-Kaap; On-site; ZAR 122,000 - 146,000; Full time

Benefits offered by this job

Commission

Medical aid

Group cover

Job summary

Fortune Kutukwa, Cape Town-based financial services organisation, is seeking an Outbound Sales Consultant to join its busy call centre team, specializing in short-term insurance. You will telephonically sell motor and household insurance, strive to achieve and exceed monthly targets, and ensure strict adherence to quality assurance, compliance standards and FAIS requirements.

Offered package includes a monthly basic of R12 000 plus commission, medical aid and group cover, with opportunities for

Qualifications

• Minimum Grade 12 (Matric).
• At least 2 years in outbound sales in call centre or face-to-face with targets.
• Outbound sales experience essential.
• RE5 qualification and FAIS credits advantageous.
• Clear criminal and credit record.
• Fluent in English and at least one SA language.

Responsibilities

• Sell short-term insurance telephonically (motor and household).
• Meet and exceed monthly sales targets and performance objectives.
• Maintain QA, compliance, and standards.
• Manage productivity and efficiency per business benchmarks.
• Handle objections professionally and resolve client concerns.
• Build and maintain long-term client relationships.
• Stay updated on product changes and regulatory updates.
• Comply with FAIS Fit & Proper requirements.
• Adapt to changing operational needs.

Skills

Outbound sales

Negotiation

Communication

Target-driven

Education

Grade 12 (Matric)

Tools

Computer literacy

Job description

Outbound Sales Consultant- Short Term Insurance

Permanent

CPT002040

Call Centre - Cape Town

R12 000 Monthly Basic Plus Commission (Medical AidGroup Cover)

We are recruiting on behalf of a well-established and reputable financial services organisation seeking a driven and target-focused Outbound Sales Consultant to join their dynamic team.

This role is ideal for a confident sales professional with a passion for achieving targets and delivering excellent client service within the short-term insurance space.

Responsibilities

• Sell short-term insurance products (motor and household) telephonically.
• Achieve and exceed monthly sales targets and performance objectives.
• Ensure strict adherence to quality assurance and compliance standards.
• Manage productivity and operational efficiencies in line with business benchmarks.
• Handle objections professionally and resolve client concerns effectively.
• Build and maintain strong, long-term client relationships.
• Stay updated on new products, rate changes, regulatory updates and industry developments.
• Maintain compliance with FAIS Fit & Proper requirements.
• Adapt to changing operational requirements and business needs.

Experience

• Grade 12 (Matric)
• Minimum 2 years’ experience in:
  • Outbound sales call centre environment OR
  • Face-to-face sales with measurable targets
• Outbound sales experience is essential
• Financial services experience (advantageous)
• RE5 qualification (advantageous)
• 30 FAIS Credits (Short-Term Insurance) – advantageous
• Clear criminal and credit record
• Fluency in English and at least one additional South African official language.

Knowledge & Skills

• Strong understanding of financial services legislation and regulations
• Excellent communication and negotiation skills
• Strong objection-handling ability
• Computer literacy
• Results-driven and target-orientated
• Strong planning and organisational skills
• Ability to treat customers fairly and ethically

Why join the team

• Long-term career growth opportunities.
• A competitive salary.
• Commission.
• Medical aid and other benefits.