Insurance Telesales Agent - Eastern Cape

Isilumko Staffing; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Isilumko Staffing is seeking an Outbound Insurance Sales Consultant in Port Elizabeth to join a fixed-term 12-month telesales team in the financial services sector. You will conduct outbound calls and engage customers via multiple channels to promote products and close sales.

The role requires at least 12 months of telesales experience, an NQF Level 6 FAIS-aligned qualification, and proven target achievement. RE5 is beneficial but not mandatory; a clear criminal and credit record is essential.

Qualifications

• NQF Level 6 qualification aligned with the FAIS Fit and Proper framework.
• At least 12 months telesales experience with a stable employment history.
• Proven sales performance and target achievement.
• Insurance or financial services experience is advantageous.
• RE5 is beneficial but not compulsory.
• Clear criminal record and satisfactory credit record with no adverse judgments.
• Relevant qualifications include Banking, Finance, Accounting, Insurance, Financial Management, Risk Management.

Responsibilities

• Conduct outbound sales calls and engage customers via telephone, WhatsApp, SMS, and email.
• Promote financial products, identify customer needs, and close sales.
• Meet weekly sales targets and improve conversion rates.
• Upsell and cross-sell products while maintaining customer satisfaction.
• Maintain accurate records and comply with regulatory requirements.

Skills

Excellent communication

Customer service

Objection handling

Negotiation

Closing

Relationship-building

Work under pressure

Target-driven

Education

NQF Level 6 FAIS Fit and Proper

Banking/Finance/Insurance qualifications

Job description

Outbound Insurance Sales Consultant (Financial Services Sector)

About the Role

An exciting opportunity is available for motivated, target-driven Sales Consultants to join a growing telesales team within the financial services and insurance sector on a 12-month fixed-term contract.

Key Responsibilities

• Conduct outbound sales calls and engage customers via telephone, WhatsApp, SMS, and email.
• Promote financial products, identify customer needs, and close sales.
• Meet weekly sales targets and improve conversion rates.
• Upsell and cross-sell products while maintaining customer satisfaction.
• Maintain accurate records and comply with regulatory requirements.

Minimum Requirements

• NQF Level 6 qualification aligned with the FAIS Fit and Proper framework.
• At least 12 months' telesales experience with a stable employment history.
• Proven sales performance and target achievement.
• Insurance or financial services experience is advantageous.
• RE5 is beneficial but not compulsory.
• Clear criminal record and satisfactory credit record with no adverse judgments.
• Relevant qualifications include Banking, Finance, Accounting, Insurance, Financial Management, Risk Management, and related financial disciplines.

Skills:

Excellent communication, customer service, objection handling, negotiation, closing, and relationship-building skills. Ability to work under pressure in a target-driven environment.

Training:

Product-specific training and sales support will be provided.

Required documents:

South African ID, Matric certificate, relevant tertiary qualifications, and proof of the required NQF Level 6 qualification.

Please note that only candidates who meet all the minimum requirements will be considered for this position.

Other applicants may be kept on file for future opportunities that align with their qualifications and experience.