Outbound Sales Agent (Cold Calling)

amplify5; Cape Town; On-site; ZAR 223,200 - 334,800; Full time

Job summary

amplify5 in Cape Town is seeking an Outbound Dialler Sales Agent to deliver compliant, high-quality energy sales through outbound dialler activity. You will handle high-volume calls and convert leads into energy sales while adhering to strict regulatory standards.

The ideal candidate will have proven telesales experience, excellent communication and objection handling skills, and the ability to work towards daily performance targets. The role focuses on achieving KPIs and customer satisfaction in a regulated sales environment.

Qualifications

• Proven outbound telesales or energy sales experience.
• Strong objection handling and closing skills.
• Comfortable working to daily performance targets.

Responsibilities

• Handle high-volume outbound calls via predictive dialler.
• Convert qualified leads into completed energy sales.
• Meet or exceed KPIs including conversion, quality, and call efficiency.

Skills

Outbound telesales experience

Objection handling skills

Communication skills

Comfortable with performance targets

Job description

(Strong for experienced agents and sales‑first environments)

Outbound Dialler Sales Agent

Purpose of the Role

To deliver compliant, high‑quality energy sales through outbound dialler activity, maximising conversion while meeting strict quality and regulatory standards.

Key Responsibilities

• Handle high‑volume outbound calls via predictive dialler
• Convert qualified leads into completed energy sales
• Follow approved scripts and compliance processes
• Overcome objections confidently while maintaining customer trust
• Meet or exceed KPIs including conversion, quality, and call efficiency
• Accurately record all customer interactions and sales outcomes

Key Skills & Experience

• Proven outbound telesales or energy sales experience
• Strong objection handling and closing skills
• Comfortable working to daily performance targets
• Excellent listening and communication skills
• Ability to absorb detailed product and regulatory training

Performance Measures

• Quality and compliance scores
• Productivity (calls, talk time, sales per hour)
• Customer satisfaction outcomes
• Energy or utilities sales experience
• Knowledge of regulated sales environments