hard Core Outbound Sales Agent

amplify5; Cape Town; Presencial; ZAR 223 000 - 357 000; Tempo integral

Resumo da oferta

amplify5 in Cape Town seeks an Outbound Dialler Sales Agent to drive energy sales through high-volume outbound calls and compliant processes. You will convert leads, follow scripts, and build customer rapport while achieving KPI targets.

Ideal candidates are resilient, results-driven, and able to learn regulatory product details quickly, ensuring quality and compliant outcomes in a fast-paced environment.

Qualificações

• Proven outbound telesales experience in energy or utilities.
• Experience handling objections and closing.
• Ability to work in a target-driven environment.
• Excellent listening and communication skills.
• Ability to quickly learn product details and regulatory requirements.

Responsabilidades

• Make high-volume outbound calls using a predictive dialer.
• Convert qualified leads into energy sales.
• Adhere to approved scripts and compliance procedures.
• Handle objections while maintaining customer trust.
• Meet or exceed targets for sales, quality, and productivity.
• Capture customer information and sales outcomes accurately.

Conhecimentos

Outbound telesales

Energy sales

Objection handling

Target-driven

Communication

Product knowledge

Regulatory knowledge

Descrição da oferta de emprego

(Strong for experienced agents and sales‑first environments)

Outbound Dialler Sales Agent

Purpose of the Role

To deliver compliant, high-quality energy sales through outbound cold-calling activities, maximizing sales conversions while adhering to strict quality and regulatory requirements.

Key Responsibilities

• Conduct high-volume outbound calls using a predictive dialler system.
• Convert qualified leads into completed energy sales.
• Follow approved sales scripts and compliance procedures.
• Handle objections confidently while maintaining customer trust and rapport.
• Meet or exceed performance targets relating to sales, quality, and productivity.
• Accurately capture customer information and sales outcomes.

Required Skills & Experience

• Proven outbound telesales and/or energy sales experience.
• Strong objection-handling and closing abilities.
• Ability to perform in a target-driven environment.
• Excellent communication and active listening skills.
• Ability to learn detailed product knowledge and regulatory requirements quickly.

Performance Measures

• Quality and compliance scores.
• Productivity metrics (calls made, talk time, sales per hour).
• Customer satisfaction outcomes.
• Previous energy or utilities sales experience.
• Experience working in regulated sales environments.
• Experience on energy-related sales campaigns.

Ideal Candidate Profile

The successful candidate will be highly resilient, competitive, target-driven, and comfortable spending most of their day making outbound sales calls. They should have strong closing skills, confidence in handling objections, and the ability to consistently achieve KPI and conversion targets in a fast-paced sales environment.