Outbound Insurance Sales Specialist

Sanlam Limited; South Africa; On-site; ZAR 120,000 - 200,000; Full time

Job summary

MiWay in South Africa seeks an Outbound Call Centre Agent to proactively contact customers, promote insurance products, and generate leads while upholding service standards.

You will support sales, retention and customer engagement by delivering high‑quality outbound interactions, handling policy information, and ensuring accurate data is recorded to improve customer experience.

Experience of 1–2 years in telesales is preferred, with strong communication, adaptability and a customer‑focus mindset.

Qualifications

• Experience of more than 1 - 2 years in a telesales environment.
• Clear communication skills and customer focus.
• Attention to quality, compliance and accreditation standards.

Responsibilities

• Proactively contact MiWay customers to promote insurance products.
• Conduct policy reviews and generate leads.
• Provide high-quality outbound interactions and ensure accurate data recording.

Skills

Outbound Tele-Sales

Administration and processing

Quality, compliance and accreditation

Job description

MiWay in South Africa seeks an Outbound Call Centre Agent to proactively contact customers, promote insurance products, and generate leads while upholding service standards.

You will support sales, retention and customer engagement by delivering high‑quality outbound interactions, handling policy information, and ensuring accurate data is recorded to improve customer experience.

Experience of 1–2 years in telesales is preferred, with strong communication, adaptability and a customer‑focus mindset.