Dynamic Outbound Insurance Sales Agent

Miway Insurance Limited; Johannesburg; Vor Ort; ZAR 120.000 - 180.000; Vollzeit

Zusammenfassung

MiWay Insurance Limited is seeking an Outbound Call Centre Agent in Johannesburg to proactively contact MiWay customers and promote insurance products, conduct policy reviews, and generate leads. You will support sales, retention and customer engagement while ensuring high-quality interactions.

The role requires Grade 12, RE5, and FAIS accreditation, with 1–2 years in telesales and strong communication skills. A dynamic, customer-focused individual will thrive in a fast-paced environment.

Qualifikationen

• Outbound telesales experience is required.
• Experience handling inbound customer queries and requests.
• Strong administration and data entry skills.
• High regard for quality, compliance and accreditation.

Aufgaben

• Conduct proactive outbound calls to promote insurance products.
• Perform policy reviews and generate sales leads.
• Ensure a positive customer experience during interactions.
• Support sales, retention and customer engagement objectives.
• Provide essential information about products and services.
• May use predictive dialing for contacting clients.
• Record data accurately in the system.

Kenntnisse

Outbound Tele-Sales

Inbounds handling

Administration & processing

Quality & compliance

Effective communication

Situational adaptability

Persuasion

Resilience

Team collaboration

Customer focus

Driving results

Ausbildung

Grade 12 / Standard 10 / NQF 4

RE5 Certificate

Fully FAIS Accredited

Jobbeschreibung

MiWay Insurance Limited is seeking an Outbound Call Centre Agent in Johannesburg to proactively contact MiWay customers and promote insurance products, conduct policy reviews, and generate leads. You will support sales, retention and customer engagement while ensuring high-quality interactions.

The role requires Grade 12, RE5, and FAIS accreditation, with 1–2 years in telesales and strong communication skills. A dynamic, customer-focused individual will thrive in a fast-paced environment.