Outbound Insurance Pro — Funeral & Life Plans (12-Month)

Pivot Services; Durban; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Standard Bank seeks a proactive telesales specialist to drive Funeral Plans and Life Insurance sales through outbound calls and virtual client engagement in Durban. This is a fixed-term 12-month contract focusing on identifying protection needs, converting opportunities, and meeting defined sales targets with regulatory compliance.

You will pro-actively sell, cross-sell, and manage client interactions, capturing applications and maintaining records while delivering a positive client experience.

Qualifications

• 12 months+ experience in a target-driven telesales or outbound environment.
• Experience engaging clients telephonically and promoting insurance products.
• Experience using sales reporting tools and CRM systems.

Responsibilities

• Proactively sell and cross-sell Funeral Plans and Life Insurance via outbound calls and virtual engagement.
• Execute outbound campaigns and convert opportunities into sales while maintaining client records.
• Ensure compliance with FAIS and regulatory requirements while achieving targets.

Skills

Outbound telesales

Sales targets

CRM reports

Client engagement

Tools

CRM systems

Job description

Standard Bank seeks a proactive telesales specialist to drive Funeral Plans and Life Insurance sales through outbound calls and virtual client engagement in Durban. This is a fixed-term 12-month contract focusing on identifying protection needs, converting opportunities, and meeting defined sales targets with regulatory compliance.

You will pro-actively sell, cross-sell, and manage client interactions, capturing applications and maintaining records while delivering a positive client experience.