Outbound Telesales Consultant

Pivot Services; Gqeberha; On-site; ZAR 167,000 - 257,000; Full time

Job summary

Standard Bank Port Elizabeth is seeking a results-driven telesales professional for a 12-month fixed-term contract focused on selling Funeral Plans and Life Insurance through proactive outbound calls and virtual client engagement. You will identify protection needs, cross-sell solutions and maintain compliance, while delivering a positive client experience.

Responsibilities include executing campaigns, engaging clients, converting opportunities into sales, and accurately processing applications

Qualifications

• 12 months' continuous experience in a target-driven telesales or outbound sales environment.
• Experience engaging clients telephonically and converting opportunities into sales.
• Experience working with sales targets, CRM systems and sales reporting.

Responsibilities

• Proactively sell and cross-sell Funeral Plans and Life Insurance via outbound telesales and virtual client engagement.
• Execute outbound sales campaigns, engage prospective and existing clients and convert opportunities into successful insurance sales.
• Accurately capture and process insurance applications, maintain client records and track sales performance in line with FAIS, compliance and operation requirements.

Skills

Telesales

Sales targets

Customer engagement

Cross-selling

Tools

CRM systems

Job description

Added: 28 October 2026 Listed: 28 October 2026

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About the Role

To drive sales growth of Funeral Plans and Life Insurance within Personal Banking through proactive outbound telesales and virtual client engagement. This is a 12-month fixed-term contract focused on identifying client protection needs, converting sales opportunities into appropriate insurance solutions and consistently achieving defined sales and cross-sell targets, while delivering a positive client experience and ensuring adherence to regulatory requirements. Key Responsibilities: Proactively sell and cross-sell Funeral Plans and Life Insurance products through outbound telesales and virtual client engagement.

Key Responsibilities

• To drive sales growth of Funeral Plans and Life Insurance within Personal Banking through proactive outbound telesales and virtual client engagement. - This is a 12-month fixed-term contract focused on identifying client protection needs, converting sales opportunities into appropriate insurance solutions and consistently achieving defined sales and cross-sell targets, while delivering a positive client experience and ensuring adherence to regulatory requirements. - Execute outbound sales campaigns, engage prospective and existing clients and convert opportunities into successful insurance sales. - Accurately capture and process insurance applications, maintain client records and track sales performance in line with FAIS, compliance and operation...

Qualifications and Experience

• Minimum Experience: Minimum of 12 months' continuous experience in a target-driven telesales or outbound sales environment, preferably withi... - Experience engaging clients telephonically, identifying sales opportunities and promoting products or services. - Experience working with sales targets, conversion rates, customer relationship management systems and sales reporting.

work Employment type Contract

location_on Location Standard Bank Port Elizabeth, 1 Pickering Street, Newton Park, Gqeberha, Eastern Cape, South Africa

apartment Employer Standard Bank