Outbound Telesales Consultant

Pivot Services; Durban; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Standard Bank seeks a proactive telesales specialist to drive Funeral Plans and Life Insurance sales through outbound calls and virtual client engagement in Durban. This is a fixed-term 12-month contract focusing on identifying protection needs, converting opportunities, and meeting defined sales targets with regulatory compliance.

You will pro-actively sell, cross-sell, and manage client interactions, capturing applications and maintaining records while delivering a positive client experience.

Qualifications

• 12 months+ experience in a target-driven telesales or outbound environment.
• Experience engaging clients telephonically and promoting insurance products.
• Experience using sales reporting tools and CRM systems.

Responsibilities

• Proactively sell and cross-sell Funeral Plans and Life Insurance via outbound calls and virtual engagement.
• Execute outbound campaigns and convert opportunities into sales while maintaining client records.
• Ensure compliance with FAIS and regulatory requirements while achieving targets.

Skills

Outbound telesales

Sales targets

CRM reports

Client engagement

Tools

CRM systems

Job description

About the Role

To drive sales growth of Funeral Plans and Life Insurance within Personal Banking through proactive outbound telesales and virtual client engagement. This is a 12-month fixed-term contract focused on identifying client protection needs, converting sales opportunities into appropriate insurance solutions and consistently achieving defined sales and cross-sell targets, while delivering a positive client experience and ensuring adherence to regulatory requirements. Key Responsibilities: Proactively sell and cross-sell Funeral Plans and Life Insurance products through outbound telesales and virtual client engagement.

Key Responsibilities

• To drive sales growth of Funeral Plans and Life Insurance within Personal Banking through proactive outbound telesales and virtual client engagement. - This is a 12-month fixed-term contract focused on identifying client protection needs, converting sales opportunities into appropriate insurance solut... - Execute outbound sales campaigns, engage prospective and existing clients and convert opportunities into successful insurance sales. - Accurately capture and process insurance applications, maintain client records and track sales performance in line with FAIS, compliance and operation...

Qualifications and Experience

• Minimum Experience: Minimum of 12 months' continuous experience in a target-driven telesales or outbound sales environment, preferably withi... - Experience engaging clients telephonically, identifying sales opportunities and promoting products or services. - Experience working with sales targets, conversion rates, customer relationship management systems and sales reporting.

work Employment type Contract

location_on Location Standard Bank Kingsmead, 1 Kingsmead Way, Stamford Hill, Durban, KZN, South Africa

apartment Employer Standard Bank