Operations Team Lead

Placements24; George; Hybrid; ZAR 550,000 - 850,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Paid annual leave

Hybrid work model

Training & development

Job summary

Placements24 in George, Western Cape, is seeking an Operations Team Lead to supervise daily operations, lead a hybrid team, and implement streamlined processes. The role combines in-office leadership with remote work flexibility to ensure targets are met and operational excellence is sustained.

The ideal candidate will have strong leadership, organizational skills, and a proactive approach to continuous improvement, contributing to growth in our regional operations.

Qualifications

• Proven experience in an operations or supervisory role.
• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Proficiency in relevant operational software and tools.
• Good communication and interpersonal skills.
• Ability to analyze data and implement process improvements.
• Problem-solving aptitude and decision-making capabilities.
• Familiarity with health and safety regulations in the workplace.
• High school diploma or equivalent; further education in business or management is a plus.
• Ability to work effectively in a hybrid work model, balancing remote and in-office responsibilities.

Responsibilities

• Supervise and guide a team of operational staff, assigning tasks and ensuring timely completion.
• Monitor daily operations, identifying potential issues and implementing effective solutions.
• Implement and enforce operational policies and procedures to maintain high standards.
• Assist in training new team members and provide ongoing coaching and development.
• Collaborate with other departments to ensure seamless workflow and coordination.
• Track team performance metrics and provide regular reports to senior management.
• Contribute to process improvement initiatives to enhance efficiency and reduce costs.
• Manage resource allocation and ensure optimal utilization of equipment and personnel.
• Maintain a safe and productive working environment for the team.
• Act as a point of contact for operational queries and escalations.

Skills

Leadership

Team management

Data analysis

Problem solving

Communication

Health & safety

Education

High school diploma

Business/Management degree (optional)

Tools

ERP systems

MS Office

Job description

About the Role

Our client is seeking a motivated and experienced Operations Team Lead to join their dynamic team in George, Western Cape . This role is crucial for ensuring the efficient day-to-day operations of our business unit. The Operations Team Lead will be responsible for guiding a team, implementing operational strategies, and driving performance improvements. This hybrid role offers the flexibility to work both remotely and from our George office, providing a balance between focused work and team collaboration. You will play a key part in fostering a positive team culture, overseeing daily tasks, and ensuring that all operational targets are met. The ideal candidate will possess strong leadership qualities, excellent organizational skills, and a keen eye for detail. This position offers a significant opportunity for growth and development within a well-established company. We are looking for someone who is proactive, results-oriented, and dedicated to operational excellence. Your contribution will directly impact the success of our operations in the region.

Key Responsibilities

• Supervise and guide a team of operational staff, assigning tasks and ensuring timely completion.
• Monitor daily operations, identifying potential issues and implementing effective solutions.
• Implement and enforce operational policies and procedures to maintain high standards.
• Assist in training new team members and provide ongoing coaching and development.
• Collaborate with other departments to ensure seamless workflow and coordination.
• Track team performance metrics and provide regular reports to senior management.
• Contribute to process improvement initiatives to enhance efficiency and reduce costs.
• Manage resource allocation and ensure optimal utilization of equipment and personnel.
• Maintain a safe and productive working environment for the team.
• Act as a point of contact for operational queries and escalations.

Requirements

• Proven experience in an operations or supervisory role.
• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Proficiency in relevant operational software and tools.
• Good communication and interpersonal skills.
• Ability to analyze data and implement process improvements.
• Problem-solving aptitude and decision-making capabilities.
• Familiarity with health and safety regulations in the workplace.
• High school diploma or equivalent; further education in business or management is a plus.
• Ability to work effectively in a hybrid work model, balancing remote and in-office responsibilities.

Benefits

Our client offers a competitive salary of R per annum, along with a comprehensive benefits package. This includes medical aid contributions, a provident fund, and paid annual leave. Employees benefit from a hybrid work arrangement, offering flexibility and work-life balance. Opportunities for continuous training and professional development are provided, along with clear pathways for career advancement within the company. Join a supportive team environment in George and contribute to our ongoing success.