About the Role
Our client, a leading national retailer, is seeking a dedicated and experienced Operations Supervisor to manage and optimize activities within their distribution center located in **Upington, Northern Cape**. This role is critical for ensuring the efficient and accurate handling of inventory, order fulfillment, and outbound logistics. The ideal candidate will possess strong leadership skills, a thorough understanding of warehouse operations, and a commitment to safety and productivity. You will lead a team of warehouse operatives, monitor performance, and implement process improvements to enhance overall efficiency. This is a hands‑on position requiring a proactive approach to problem‑solving and a passion for operational excellence within the **Upington** logistics hub.
Key Responsibilities
- Supervise daily operations of the distribution center, including receiving, put‑away, picking, packing, and shipping.
- Lead, train, and motivate a team of warehouse staff to achieve performance targets.
- Ensure adherence to all health, safety, and security procedures within the warehouse.
- Monitor inventory levels and accuracy, conducting regular cycle counts and physical inventories.
- Implement and maintain efficient workflows and processes to maximize productivity and minimize errors.
- Ensure timely and accurate order fulfillment and dispatch.
- Operate and oversee the use of warehouse equipment and technology (e.g., WMS, forklifts).
- Manage operational costs, including labor, supplies, and equipment maintenance.
- Address operational issues and employee concerns promptly and effectively.
- Report on daily operational performance, including key metrics like productivity, accuracy, and safety.
Requirements
- A High School Diploma or equivalent; a qualification in Operations Management or Logistics is an advantage.
- Minimum of 3-5 years of experience in warehouse or distribution center operations, with at least 1-2 years in a supervisory role.
- Proven ability to lead and manage a team effectively.
- Strong understanding of warehouse management principles, inventory control, and order fulfillment processes.
- Knowledge of health and safety regulations in a warehouse environment.
- Excellent organizational and time management skills.
- Proficiency in using Warehouse Management Systems (WMS) and related software.
- Good communication and interpersonal skills.
- Ability to work in a physically demanding environment and operate warehouse machinery.
- Experience in **Upington, Northern Cape** or similar logistics environments is beneficial.
Benefits
- Competitive hourly wage or annual salary.
- Performance‑based bonus incentives.
- Medical aid and retirement fund options.
- Opportunities for training and career advancement within the company.
- A stable and secure role within a leading retailer.
- Work environment focused on safety and efficiency.
- Employee discount on retail products.
- Generous paid time off.