Operations & Process Excellence Lead

JenRecruitment; Cape Town; On-site; ZAR 50,000 - 80,000; Full time

Job summary

JenRecruitment is looking for a skilled Operations Manager in Cape Town to oversee departmental performance and improve workflows across teams. The successful candidate will support supervisors in Sales, Administration, and Customer Service, ensuring the achievement of KPIs.

Applicants should have prior management experience and strong communication skills. A hands-on approach and the ability to motivate teams are essential for success in this role. Join us to make a difference in operational efficiency.

Qualifications

• Previous experience in Operations or Branch Management roles.
• Strong leadership and people management skills.
• Ability to analyze performance metrics.

Responsibilities

• Support and guide department supervisors across various functions.
• Monitor departmental performance and KPI achievement.
• Ensure operational objectives are met.

Skills

Leadership

Communication

Organisational skills

Problem-solving

Performance analysis

Job description

JenRecruitment is looking for a skilled Operations Manager in Cape Town to oversee departmental performance and improve workflows across teams. The successful candidate will support supervisors in Sales, Administration, and Customer Service, ensuring the achievement of KPIs.

Applicants should have prior management experience and strong communication skills. A hands-on approach and the ability to motivate teams are essential for success in this role. Join us to make a difference in operational efficiency.