Operations Leader: Retail, Warehouse & Logistics Growth

Boardroom Appointments; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Boardroom Appointments in Cape Town is seeking an experienced Operations Manager to lead day-to-day operations across retail, warehouse and logistics, and to drive operational excellence in a fast-growing business. You will manage diverse teams, implement process improvements, and partner with leadership to ensure profitable operations while maintaining high standards.

You will lead and develop high‑performing teams, optimise inventory and distribution, and focus on customer experience to

Qualifications

• Minimum of 5 years' experience in an Operations Management role.
• Experience managing multiple operational functions across retail, warehousing and logistics.
• Strong people management and leadership experience.
• Experience in retail, FMCG, food manufacturing, warehousing, distribution or logistics.
• Strong commercial and financial understanding.
• Proven ability to improve operational efficiencies and business performance.
• Proficient in Microsoft Office.
• Tertiary qualification in Operations Management, Supply Chain or Business Management advantageous.

Responsibilities

• Oversee the day-to-day operations of the business.
• Drive operational excellence across retail, warehouse and logistics functions.
• Lead and develop operational teams with a culture of accountability.
• Support and improve retail store performance and customer experience.
• Manage warehouse operations, inventory and distribution processes.
• Identify and implement operational efficiencies and best practices.
• Analyse operational performance and implement improvement initiatives.
• Ensure objectives are achieved while maintaining high standards.
• Collaborate with leadership to support growth and strategy.

Skills

Operations Management

People management

Leadership

Process improvement

Microsoft Office

Education

Bachelor's degree in Operations Management / Supply Chain / Business Management

Job description

Boardroom Appointments in Cape Town is seeking an experienced Operations Manager to lead day-to-day operations across retail, warehouse and logistics, and to drive operational excellence in a fast-growing business. You will manage diverse teams, implement process improvements, and partner with leadership to ensure profitable operations while maintaining high standards.

You will lead and develop high‑performing teams, optimise inventory and distribution, and focus on customer experience to