Operations Manager - Social Services (Bloemfontein)

Placements24; Bloemfontein; Sur place; ZAR 420 000 - 700 000; Plein temps

Avantages offerts par ce poste

Medical aid

Provident fund

Paid leave

Professional development

Résumé du poste

Placements24, a non-profit in Bloemfontein, seeks an experienced Operations Manager to oversee daily service delivery, optimize workflows, and lead a dedicated support team. The role emphasizes strategic planning, regulatory compliance, and cost-effective operations to serve vulnerable families in the Free State.

The candidate should bring a strong background in operations management within the social services sector, excellent leadership, and hands-on problem-solving abilities to ensure

Qualifications

• Bachelor's degree in a relevant field (BA/BS or equivalent).
• Master's degree preferred for advanced leadership roles.
• Proven experience in operations management within non-profit or social services.

Responsabilités

• Oversee day-to-day operations of service delivery centers.
• Develop and monitor operational policies and procedures.
• Manage budgets for operational expenditures and ensure cost-effectiveness.
• Supervise administrative and support staff and foster a positive work environment.
• Ensure compliance with legal, regulatory, and funding requirements.

Connaissances

Leadership

Budgeting

Compliance

MS Office

Communication

Problem-solving

Formation

Bachelor's degree in Business Administration/Public Administration/Social Work

Master's degree preferred

Outils

MS Office Suite

Description du poste

About the Role

Our client, a prominent non-profit organization providing essential social services to vulnerable families in Bloemfontein, Free State , is seeking a highly organized and experienced Operations Manager. This critical role is responsible for overseeing the day-to-day operations of our service delivery centers, ensuring efficiency, effectiveness, and compliance with all organizational and regulatory standards. You will manage resources, optimize workflows, and lead a dedicated team of support staff to ensure seamless program delivery. The ideal candidate possesses strong leadership skills, a deep understanding of operational management within the social services sector, and a commitment to serving the community of Bloemfontein . This is an exceptional opportunity to contribute to a vital cause and make a tangible difference in the lives of those who need it most. The role requires a strategic thinker with a hands-on approach to problem-solving and a dedication to operational excellence.

Key Responsibilities

• Oversee all operational aspects of the organization, including facility management, resource allocation, and administrative functions.
• Develop, implement, and monitor operational policies and procedures to enhance efficiency and effectiveness.
• Manage budgets for operational expenditures, ensuring cost-effectiveness and adherence to financial guidelines.
• Supervise and provide leadership to administrative and support staff, fostering a positive and productive work environment.
• Ensure compliance with all legal, regulatory, and funding requirements related to social service delivery.
• Manage procurement processes for supplies, equipment, and services.
• Develop and implement strategies for service delivery optimization and quality improvement.
• Oversee the maintenance and security of organizational facilities and assets in Bloemfontein .
• Liaise with external stakeholders, vendors, and service providers.
• Contribute to strategic planning and organizational development initiatives.

Requirements

• Bachelor's degree in Business Administration, Public Administration, Social Work, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in operations management, preferably within the non-profit or social services sector.
• Proven experience in managing budgets, resources, and staff effectively.
• Strong understanding of operational best practices and process improvement methodologies.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to ensure compliance with relevant regulations.
• Proficiency in MS Office Suite and experience with relevant operational software.
• Strong problem-solving and decision-making capabilities.
• Knowledge of the social services landscape in Free State is advantageous.

Benefits

Our client offers a competitive salary, comprehensive medical aid, a provident fund, and generous paid leave. We are committed to the professional development of our staff and provide opportunities for continuous learning and skill enhancement. This role is based in our Bloemfontein office, offering a stable and supportive work environment. You will be instrumental in ensuring the efficient delivery of vital social services to the community.