Operations Manager, Financial Services & Client Success

RMG Recruitment (Pty) Ltd; Gqeberha; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

RMG Recruitment (Pty) Ltd in Port Elizabeth seeks an Operations Manager (Financial Services) to deliver exceptional operational support across client, agent and payroll services and to drive day-to-day efficiency.

The role serves as the primary operational contact for clients and agents, ensuring onboarding, relationship management, reporting and continuous process improvement. Success depends on client satisfaction and operational performance.

Qualifications

• Bachelor’s Degree in Commerce (BCom) or equivalent.
• Minimum of five years’ experience in operations, client services, financial services or related environment.

Responsibilities

• Deliver exceptional operational support across client, agent and payroll services.
• Serve as primary operational contact for clients and agents.
• Ensure onboarding and relationship management is seamless.
• Produce management information and reporting.
• Drive process improvement and operational efficiency.
• Maintain accurate records and support financial operations.

Skills

Operations management

Payroll administration

Financial reconciliation

Client relationship mgmt

Reporting and analytics

Regulatory compliance

Advanced Excel

Education

BCom or equivalent

Tools

MS Office

Job description

RMG Recruitment (Pty) Ltd in Port Elizabeth seeks an Operations Manager (Financial Services) to deliver exceptional operational support across client, agent and payroll services and to drive day-to-day efficiency.

The role serves as the primary operational contact for clients and agents, ensuring onboarding, relationship management, reporting and continuous process improvement. Success depends on client satisfaction and operational performance.