Operations Manager - Banking

Placements24; Polokwane; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Medical and retirement benefits

Growth opportunities

Hybrid work model

Dynamic work environment

Job summary

Placements24 in Polokwane is seeking an experienced Operations Manager to oversee daily banking operations, drive efficiency, and lead a team across departments.

This role offers a hybrid work arrangement in Limpopo, with a focus on process improvements, compliance, and enhancing customer satisfaction and profitability.

You will collaborate with IT, HR and compliance to implement new technologies and best practices, shaping the operational strategy of the bank.

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in banking operations management.
• Proven leadership skills with experience managing teams.
• Strong understanding of banking products, services, and operational processes.
• Excellent problem-solving, decision-making, and organizational skills.
• Ability to work effectively in a hybrid environment.

Responsibilities

• Manage and direct daily banking operations, ensuring efficiency and accuracy.
• Lead, train, and motivate a team of operations staff to achieve performance targets.
• Implement and monitor operational policies and procedures to ensure compliance and best practices.
• Identify opportunities for process improvement and cost reduction initiatives.
• Oversee the implementation of new technologies and systems to enhance operational capabilities.
• Liaise with IT, HR, and compliance to ensure seamless operations.

Skills

Leadership

Team management

Problem solving

Organizational skills

Hybrid work understanding

Education

Bachelor's degree in Business Administration, Finance, or a related field

Job description

About the Role

Our client is seeking an experienced Operations Manager to oversee and optimize the operational efficiency of their banking services in Polokwane . This role is critical in ensuring smooth day-to-day operations, managing a team, and implementing process improvements to enhance customer satisfaction and profitability. You will collaborate closely with various departments to streamline workflows and maintain high standards of service delivery. This position offers a hybrid work arrangement, providing a blend of in-office oversight and remote flexibility, supporting the bank's operations in the Limpopo province.

Key Responsibilities

• Manage and direct daily banking operations, ensuring efficiency and accuracy.
• Lead, train, and motivate a team of operations staff to achieve performance targets.
• Implement and monitor operational policies and procedures to ensure compliance and best practices.
• Identify opportunities for process improvement and cost reduction initiatives.
• Oversee the implementation of new technologies and systems to enhance operational capabilities.
• Liaise with other departments, including IT, HR, and compliance, to ensure seamless operations.

Requirements

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in banking operations management.
• Proven leadership skills with experience managing teams.
• Strong understanding of banking products, services, and operational processes.
• Excellent problem-solving, decision-making, and organizational skills.
• Ability to work effectively in a hybrid environment, balancing remote and in-office responsibilities.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive medical and retirement benefits package.
• Opportunities for professional growth and development within the banking sector.
• A dynamic work environment with a focus on operational excellence.
• Hybrid work model offering flexibility and collaboration.
• Key role in shaping the operational strategy for a leading financial institution.