Operations Manager - Cleaning Services

Placements24; Polokwane; On-site; ZAR 300,000 - 480,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Paid leave

Job summary

Placements24 in Polokwane, Limpopo invites an experienced Operations Manager to oversee our cleaning services division. You will manage cleaning teams, optimize workflows, ensure health and safety compliance, and build strong client relations across the Polokwane region.

This hands-on leadership role requires proven operational expertise, budgeting experience, KPI monitoring, and a commitment to service excellence.

Qualifications

• Minimum 5 years in operations or facilities management.
• Proven ability to lead diverse teams.
• Knowledge of cleaning techniques and health/safety standards.
• Experience with budgeting and procurement.

Responsibilities

• Oversee daily cleaning services operations and staff.
• Develop plans to boost efficiency, productivity, and service quality.
• Ensure compliance with health, safety, and regulatory standards.
• Train supervisors and teams on best practices.
• Monitor inventory and procure supplies cost-effectively.
• Maintain strong client relationships and address concerns.
• Report performance metrics and budget adherence to management.

Skills

Operations management

Team leadership

Budgeting

Scheduling software

Health and safety

Client relations

Education

Relevant tertiary qualification

Tools

Inventory management software

Job description

About the Role

Our client, a reputable facilities management company operating in Polokwane, Limpopo , is seeking a skilled and motivated Operations Manager to oversee their extensive cleaning services division. This role is central to ensuring the efficient delivery of high-quality cleaning and sanitation solutions to a diverse client base across the Polokwane region. The Operations Manager will be responsible for managing cleaning teams, optimizing operational workflows, ensuring compliance with health and safety standards, and fostering strong client relationships. This is a hands‑on leadership position that requires a blend of operational expertise, strong organizational skills, and a commitment to excellence in service delivery. You will play a key role in the growth and success of our client's cleaning operations.

Key Responsibilities

• Oversee the daily operations of the cleaning services department, managing staff, schedules, and resources effectively.
• Develop and implement operational plans to enhance efficiency, productivity, and service quality.
• Ensure all cleaning activities comply with company standards, health regulations, and safety protocols.
• Manage and train cleaning supervisors and teams, providing guidance on best practices and performance expectations.
• Monitor inventory levels of cleaning supplies and equipment, managing procurement and ensuring cost-effectiveness.
• Conduct regular site inspections to ensure service quality and address any client concerns promptly.
• Build and maintain strong working relationships with clients, understanding their needs and ensuring satisfaction.
• Implement and promote best practices in sanitation, hygiene, and environmental sustainability.
• Prepare operational reports, including performance metrics, budget adherence, and client feedback for senior management.
• Ensure compliance with all relevant labor laws and occupational health and safety legislation in Limpopo .

Requirements

• A minimum of 5 years of experience in operations management, facility management, or the cleaning services industry, with a strong track record of managing teams.
• Proven ability to lead and motivate a diverse workforce.
• In‑depth knowledge of cleaning techniques, equipment, supplies, and health and safety standards.
• Excellent organizational, time‑management, and problem‑solving skills.
• Strong communication and interpersonal abilities, with the capacity to liaise effectively with clients and staff.
• Experience with budgeting and financial management for an operational department.
• Proficiency in relevant software for scheduling, reporting, and inventory management.
• A valid driver's license and willingness to travel within the Polokwane area are required.
• A relevant tertiary qualification or professional certification in a related field is advantageous.

Benefits

• Our client offers a competitive annual salary of R , commensurate with the candidate's experience and qualifications.
• The position includes participation in a comprehensive medical aid scheme and a retirement fund.
• Opportunities for professional development and advancement within the company are readily available.
• Employees also benefit from generous paid annual leave and the chance to contribute to a dynamic team in Polokwane .