Commercial Cleaning Operations Manager

Placements24; Benoni; Hybrid; ZAR 800,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid work model

Company vehicle or travel allowance

Medical aid

Provident fund

Paid time off

Job summary

Placements24 is seeking a Commercial Cleaning Operations Manager to oversee cleaning operations in Benoni and surrounding areas. The role blends on-site leadership with some remote responsibilities, demanding strong team management, budgeting, and client-focused service delivery.

The ideal candidate will have 5+ years in operations management within the cleaning/facilities sector, excellent communication, and a proven track record of driving operational excellence in a hybrid work setting.

Qualifications

• 5+ years in operations management within commercial cleaning or facilities services.
• Demonstrated leadership and team management capabilities.
• Strong budgeting, cost control and financial oversight.
• Experience with scheduling software and field operations tools.
• Valid driver’s license and reliable transportation for site visits.

Responsibilities

• Manage and supervise all aspects of commercial cleaning operations, including scheduling, staffing and service delivery.
• Ensure services meet quality standards and client expectations.
• Develop and implement efficient operational procedures and best practices.
• Oversee training and development of cleaning staff and promote excellence.
• Conduct regular site inspections for quality, safety and compliance.
• Manage operational budgets, control costs and optimize resources.
• Maintain inventory of cleaning supplies and equipment with adequate stock levels.
• Address and resolve client issues and complaints promptly.
• Collaborate with sales and admin teams to ensure seamless service delivery.
• Foster a safe working environment for all cleaning staff.

Skills

Operations management

Leadership

Budget management

Scheduling

Client relations

Hybrid work

Education

High school diploma

Relevant tertiary qualification

Tools

Scheduling software

Operational management tools

Job description

About the Role

Our client, a premier provider of commercial cleaning and facility maintenance services, is seeking a dynamic and results-oriented Commercial Cleaning Operations Manager to oversee operations in **Benoni** and surrounding areas. This hybrid role requires a strategic leader who can effectively manage teams, optimize service delivery, and ensure client satisfaction. You will be responsible for the day-to-day management of cleaning operations, including staff supervision, resource allocation, quality control, and budget management. The ideal candidate will have a strong background in the cleaning industry, possess excellent leadership skills, and demonstrate a commitment to upholding the highest standards of cleanliness and professionalism. This position offers the opportunity to drive operational excellence and contribute to the company's growth, with the flexibility to manage certain tasks remotely.

Key Responsibilities

• Manage and supervise all aspects of commercial cleaning operations, including scheduling, staffing, and service delivery.
• Ensure that all cleaning services meet the company's quality standards and client expectations.
• Develop and implement efficient operational procedures and best practices.
• Oversee the training and development of cleaning staff, promoting a culture of excellence.
• Conduct regular site inspections to ensure quality, safety, and compliance.
• Manage operational budgets, controlling costs and optimizing resource allocation.
• Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Address and resolve client issues and complaints in a timely and professional manner.
• Collaborate with sales and administrative teams to ensure seamless service delivery.
• Foster a safe working environment for all cleaning staff.

Requirements

• Proven experience (5+ years) in operations management within the commercial cleaning or facilities management sector.
• Demonstrated leadership and team management capabilities.
• Strong understanding of cleaning techniques, chemicals, equipment, and safety protocols.
• Excellent organizational, planning, and problem-solving skills.
• Proficiency in budget management and financial oversight.
• Effective communication and interpersonal skills for client and staff relations.
• Ability to work independently and as part of a management team, with adaptability for hybrid work.
• Experience with scheduling software and other operational management tools.
• A valid driver's license and reliable transportation are required for site visits in the **Benoni** region.
• High school diploma or equivalent; a relevant tertiary qualification is advantageous.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work model offering a balance of remote and on-site responsibilities.
• Opportunity to lead and grow a dedicated operations team.
• Comprehensive benefits package, including medical aid and provident fund.
• Generous paid time off.
• Company vehicle or travel allowance may be provided.
• Professional development opportunities within a reputable organization.