Operations Manager

Right Side Up Distribution; Cape Town; On-site; ZAR 800,000 - 1,000,000; Full time

Job summary

Right Side Up Distribution in Cape Town seeks an experienced Operations Manager to oversee branch operations, manage resources and staff, and drive forecasting and planning to meet growth targets.

You will develop financial objectives, identify improvements, and ensure customer and employee satisfaction while upholding ethical standards and regulatory compliance.

Qualifications

• Grade 12 Certificate or equivalent is required.
• Strong communication and interpersonal skills are essential.
• Ability to work under pressure and meet deadlines.
• Problem-solving and analytical thinking are necessary.
• Reliable, punctual and professional conduct.
• Strong organisational and planning abilities (shift handovers).
• Knowledge of vehicle and fleet operations.
• Experience in forecasting, financial objectives and business planning.
• Ability to meet goals and key metrics.
• Identify improvements and propose corrective actions for growth.
• Share knowledge across branches on best practices and opportunities.
• Address customer and employee satisfaction promptly and effectively.
• Adhere to high ethical standards and comply with laws and regulations.
• Create plans and forecasts to fit future needs.
• Manage resources and staff efficiently.

Responsibilities

• Managing resources and staff to meet targets.
• Developing forecasts, financial objectives, and business plans.
• Creating plans and forecasts to fit future needs.
• Locating areas of improvement and proposing corrective actions.
• Sharing knowledge with other branches on effective practices and opportunities.
• Addressing customer and employee satisfaction issues promptly.

Skills

Excellent communication

Under pressure

Problem solving

Reliability & punctuality

Organisational & planning

Vehicle & fleet knowledge

Forecasts & business plans

Goal & metric orientation

Customer & employee satisfaction

Ethical compliance

People & resource management

Education

Grade 12 Certificate

Job description

Our Cape Town branch based in Airport City is looking for an experienced Operations Manager.

Job Requirement

• Grade 12 Certificate
• Excellent Communication Skills
• Able to work under pressure and meet deadlines
• Problem Solving Skills
• Must be reliable and punctual
• Strong organisational and planning skills, such as shift handover plans and execution.
• Vehicle and Fleet knowledge.
• Developing forecasts, financial objectives, and business plans
• Meet goals and metrics.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Creating plans and forecasts that are built to fit future needs.
• Managing resources and staff