Operations Lead - Financial Services

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Comprehensive medical aid

Life insurance

Retirement benefits

Hybrid work model

Professional development opportunities

Job summary

Placements24 is seeking an experienced Operations Lead for our Sandton office to manage daily financial services operations, drive process improvements, and lead a team to operational excellence.

The role focuses on risk management, regulatory compliance, and collaboration across departments to optimize workflows and performance in a dynamic financial environment.

Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in operations management within the financial services industry.
• Proven experience in process improvement and operational risk management.
• Strong understanding of financial products, regulations, and market practices.
• Excellent leadership, communication, and analytical skills.
• Experience managing teams and driving operational efficiency.

Responsibilities

• Oversee daily operations within the financial services division, ensuring accuracy, efficiency, and compliance.
• Develop and implement process improvements to enhance operational workflows and reduce costs.
• Lead and mentor a team of operations professionals, providing guidance and support.
• Manage operational risks and ensure adherence to regulatory requirements and internal policies.
• Collaborate with other departments to streamline processes and improve overall business performance.
• Monitor operational KPIs and report on performance and initiatives in Sandton.

Skills

Leadership

Operations management

Process improvement

Regulatory knowledge

Analytical skills

Education

Bachelor's degree in Finance/Business Administration

Job description

About the Role

Our client, a prominent player in the Financial Services sector, is seeking an experienced Operations Lead to manage and enhance operational processes within their Sandton office. This role is crucial for ensuring the efficient and compliant execution of daily operations, driving process improvements, and leading a team to achieve operational excellence. You will play a key role in optimizing workflows, managing risks, and ensuring the smooth functioning of critical business operations. The ideal candidate will possess a strong understanding of financial operations, excellent leadership skills, and a commitment to driving high performance and continuous improvement in a demanding industry.

Key Responsibilities

• Oversee daily operations within the financial services division, ensuring accuracy, efficiency, and compliance.
• Develop and implement process improvements to enhance operational workflows and reduce costs.
• Lead and mentor a team of operations professionals, providing guidance and support.
• Manage operational risks and ensure adherence to regulatory requirements and internal policies.
• Collaborate with other departments to streamline processes and improve overall business performance.
• Monitor operational key performance indicators (KPIs) and report on performance and initiatives in Sandton .

Requirements

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in operations management within the financial services industry.
• Proven experience in process improvement and operational risk management.
• Strong understanding of financial products, regulations, and market practices.
• Excellent leadership, communication, and analytical skills.
• Experience managing teams and driving operational efficiency.

Benefits

• Highly competitive salary with significant bonus potential based on performance.
• Comprehensive medical aid, life insurance, and retirement benefits.
• Opportunities for professional development and advanced certifications in financial operations.
• A dynamic and professional work environment in the heart of Sandton .
• Hybrid work model balancing office-based collaboration with remote flexibility.