Operations Director

Placements24; George; On-site; ZAR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Health insurance

Retirement fund

Paid time off

Training programs

Career progression

Job summary

Placements24 is seeking an accomplished Operations Director for its George, Western Cape operations. The role demands strategic leadership to shape operational strategy, optimise resources, and ensure flawless execution across multiple sites.

You will guide a large operations team, drive efficiency, ensure quality and regulatory compliance, and liaise with internal and external stakeholders to sustain growth and profitability.

Qualifications

• Master's degree in Business Administration, Operations Management, or related field.
• 10+ years of senior operational leadership experience, preferably in retail.
• Proven success in managing large-scale operations and budgets.
• Expertise in strategic planning, process optimization, and performance management.
• Exceptional leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• In-depth knowledge of retail operations, supply chain and logistics.
• Ability to drive change and foster accountability.
• Experience with business process re-engineering and technology implementation.
• Resilience and ability to perform under pressure in a dynamic market.

Responsibilities

• Provide strategic leadership and direction for all operational activities in George, Western Cape.
• Develop and implement comprehensive operational plans aligned with company goals.
• Oversee budget management, resource allocation, and cost control initiatives.
• Drive operational efficiency, productivity, and continuous improvement across all departments.
• Ensure strict adherence to quality standards, customer service protocols, and regulatory compliance.
• Lead, mentor, and develop a high-performing team of operational managers and staff.
• Analyze operational data to identify trends, opportunities, and areas for improvement.
• Foster strong relationships with internal stakeholders and external partners.
• Implement innovative operational solutions to address business challenges.
• Represent the company in operational matters within the region and at industry forums.

Skills

Leadership

Strategic planning

Budget management

Operational excellence

Stakeholder management

Education

Master's degree in Business Administration or related field

Job description

About the Role

Our client, a prominent player in the retail sector, is seeking a strategic and results-oriented Operations Director to lead and manage all operational functions within their George, Western Cape division. This executive position requires a visionary leader capable of driving operational excellence, optimizing resource utilization, and ensuring the seamless execution of business strategies across multiple locations. The ideal candidate will possess a strong command of operational best practices, a keen eye for detail, and the ability to inspire and guide large teams. You will be instrumental in shaping the operational landscape, enhancing customer satisfaction, and contributing significantly to the company's growth and profitability. This role is critical for maintaining our client's competitive edge and upholding their reputation for quality and efficiency in the George market. We are searching for an individual with a proven capacity for strategic planning and hands‑on execution in a demanding retail environment. This is an unparalleled opportunity to lead at a high level.

Key Responsibilities

• Provide strategic leadership and direction for all operational activities in George, Western Cape .
• Develop and implement comprehensive operational plans aligned with company goals.
• Oversee budget management, resource allocation, and cost control initiatives.
• Drive operational efficiency, productivity, and continuous improvement across all departments.
• Ensure strict adherence to quality standards, customer service protocols, and regulatory compliance.
• Lead, mentor, and develop a high‑performing team of operational managers and staff.
• Analyze operational data to identify trends, opportunities, and areas for improvement.
• Foster strong relationships with internal stakeholders and external partners.
• Implement innovative operational solutions to address business challenges.
• Represent the company in operational matters within the region and at industry forums.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of extensive experience in senior operational leadership roles, preferably in retail.
• Demonstrated success in managing large‑scale operations and complex budgets.
• Expertise in strategic planning, process optimization, and performance management.
• Exceptional leadership, communication, and stakeholder management skills.
• Strong analytical and problem‑solving abilities.
• In‑depth knowledge of retail operations, supply chain, and logistics.
• Ability to drive change and foster a culture of accountability.
• Experience with business process re‑engineering and technology implementation.
• Resilience and a proven ability to perform under pressure in a dynamic market.

Benefits

• This position offers a highly competitive executive compensation package, including a substantial base salary, lucrative bonus structure, and long‑term incentive plans.
• Comprehensive health insurance, a generous retirement fund contribution, and paid time off are provided.
• Our client invests in employee growth through extensive training programs and opportunities for career advancement.
• The work environment is professional and stimulating, with access to state‑of‑the‑art resources.
• This role is based in George , providing a stable and rewarding career path within a well‑respected organization committed to its employees' success and well‑being.