Operations Department Manager

Placements24; Mtubatuba Local Municipality; Sur place; ZAR 900 000 - 1 500 000; Plein temps

Avantages offerts par ce poste

Medical aid

Retirement fund contributions

Professional growth opportunities

Résumé du poste

Placements24 in Richards Bay, KwaZulu-Natal, is seeking an Operations Department Manager to oversee daily operations, optimize workflows, and drive continuous improvement. You will lead a dedicated team, manage resources, and ensure safety and regulatory compliance.

This role offers a competitive salary commensurate with experience and opportunities for professional growth within a regional logistics and distribution business.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management or related field.
• 5–7 years of experience in operations management with team leadership experience.
• Strong understanding of logistics, warehousing or distribution operations.
• Proven ability to implement process improvements and achieve efficiencies.
• Excellent leadership, communication and interpersonal skills.
• Proficiency in operational planning and performance monitoring.
• Knowledge of health and safety regulations relevant to operations.

Responsabilités

• Oversee daily operations of the department, ensuring schedules and targets are met.
• Train and develop a team of operational staff and foster a safe work environment.
• Implement and monitor procedures to ensure efficiency, quality and compliance.
• Identify and implement process improvements to increase productivity and reduce costs.
• Manage departmental resources including staffing, equipment and supplies.
• Collaborate with other departments to ensure smooth workflow and coordination.
• Monitor KPIs and report progress to senior management.
• Address operational issues and customer inquiries promptly and effectively.

Connaissances

Operations management

Team leadership

Logistics knowledge

Process improvement

Formation

Bachelor's degree in Business Administration, Logistics or related field

Outils

ERP software

Description du poste

About the Role

Our client, a key player in the regional logistics and distribution sector, is seeking a proactive and detail-oriented Operations Department Manager to join their team in Richards Bay, KwaZulu-Natal . This role is critical for ensuring the efficient and effective management of daily operational activities within the department. The successful candidate will be responsible for optimizing workflows, managing a dedicated team, and driving continuous improvement initiatives to enhance service delivery and operational excellence. This is an excellent opportunity for a motivated individual to contribute significantly to the company's success in a vibrant coastal city. You will be integral to maintaining and improving the operational performance of a vital business unit.

Key Responsibilities

• Oversee the daily operations of the assigned department, ensuring adherence to schedules and performance targets.
• Manage, train, and develop a team of operational staff, fostering a productive and safe work environment.
• Implement and monitor operational procedures to ensure efficiency, quality, and compliance.
• Identify and implement process improvements to enhance productivity and reduce operational costs.
• Manage departmental resources, including staffing, equipment, and supplies.
• Collaborate with other department managers to ensure seamless interdepartmental coordination and workflow.
• Monitor key performance indicators (KPIs) for the department and report on progress to senior management.
• Ensure compliance with all health, safety, and environmental regulations.
• Address and resolve operational issues and customer inquiries promptly and effectively.
• Contribute to the development and implementation of strategic operational plans.

Requirements

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 5-7 years of experience in operations management, with demonstrated experience in managing teams.
• Strong understanding of logistics, warehousing, or distribution operations.
• Proven ability to implement process improvements and achieve operational efficiencies.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in operational planning and performance monitoring.
• Knowledge of health and safety regulations relevant to the operations.
• Ability to work effectively under pressure and manage multiple priorities.
• Experience with relevant operational software and systems.
• A proactive approach to problem-solving and a commitment to continuous improvement.

Benefits

Our client offers a competitive salary commensurate with experience, along with benefits that include medical aid and retirement fund contributions. Opportunities for professional growth and advancement within the company are available. The role is based in Richards Bay, KwaZulu-Natal , a region known for its industrial significance and beautiful coastline. Join a supportive team dedicated to achieving operational excellence. This position offers a stable and rewarding career path within a reputable organization.