Onsite IT Support Engineer – Desk-Side Specialist

Hitachi; Johannesburg; On-site; ZAR 420,000 - 560,000; Full time

Job summary

Hitachi Energy South Africa (Pty) Ltd in Modderfontein is seeking an OSS Specialist to provide in-person IT support for users and collaborate with IT teams. You will act as a primary interface between users and IT functions, ensuring devices are ready for use and issues are resolved promptly.

The role requires 3-5 years of IT support experience, strong communication skills in English and local languages, and a proactive, customer-focused mindset. Employment is full-time with no remote option.

Qualifications

• 3-5 years of relevant IT support experience.
• Strong verbal and written communication in English and local language.
• Proactive, customer-focused, and solution-oriented approach.

Responsibilities

• Diagnose and resolve IT-related issues.
• Provide desk-side support and ensure devices are configured and ready.
• Maintain CMDB records and assist with asset inventories.
• Assist with setup, deployment, and maintenance of hardware and software.

Skills

IT support experience

English communication

Proactive mindset

Independent worker

Education

Information Technology qualification

Job description

Hitachi Energy South Africa (Pty) Ltd in Modderfontein is seeking an OSS Specialist to provide in-person IT support for users and collaborate with IT teams. You will act as a primary interface between users and IT functions, ensuring devices are ready for use and issues are resolved promptly.

The role requires 3-5 years of IT support experience, strong communication skills in English and local languages, and a proactive, customer-focused mindset. Employment is full-time with no remote option.