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Résumé du poste
A leading recruitment agency in South Africa is seeking a skilled desktop support professional with a minimum of 3 years of experience. The ideal candidate should possess strong troubleshooting skills and a general knowledge of printers and peripherals. In this role, you will perform asset audits, provide support for new installations, and assist stores in transitioning to the web-based Fico Origination platform. Excellent communication skills are essential for engaging with multiple stakeholders and ensuring smooth operations.
Qualifications
Minimum of 3 years of desktop support experience with Microsoft Windows.
General knowledge related to printers and peripherals.
Excellent communication skills to interact with various stakeholders.
Strong troubleshooting abilities.
Responsabilités
Perform asset audits and stock counts.
Provide post-installation support for new printers.
Assist stores in switching to the web-based Fico Origination platform.
Support the new signature pad process, including software updates.
Troubleshoot computer issues related to printing and signature pads.
Engage with multiple stakeholders for effective communication.
Connaissances
Desktop support experience with Microsoft Windows
General knowledge of printers and peripherals
Excellent communication skills
Strong troubleshooting abilities
Description du poste
A leading recruitment agency in South Africa is seeking a skilled desktop support professional with a minimum of 3 years of experience. The ideal candidate should possess strong troubleshooting skills and a general knowledge of printers and peripherals. In this role, you will perform asset audits, provide support for new installations, and assist stores in transitioning to the web-based Fico Origination platform. Excellent communication skills are essential for engaging with multiple stakeholders and ensuring smooth operations.
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