Onsite Field Service Pro – Mining Drilling & Automation

Epiroc Group; Middelburg; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Epiroc Middelburg is seeking a Field Service Technician to provide on-site technical support for drilling equipment, automation systems and remote-control tech. You will perform preventive maintenance, fault finding and repairs, while building strong customer relationships and mentoring client staff.

Travel to customer sites, ensure safety compliance and contribute to continuous improvements. The role emphasizes hands-on field service in a demanding mining environment, with focus on equipment

Qualifications

• Minimum 4 years' mining industry field service experience.
• Expertise with Surface Rotary Blasthole Drills and SmartROC, FlexiROC DM series and Pit Viper rigs.
• Experience troubleshooting Remote Control Systems (RCS) and GPS technology.
• Strong mechanical, electrical and hydraulic diagnostic skills.
• Excellent customer service and stakeholder management.

Responsibilities

• Provide specialized technical support, maintenance and repair on Epiroc drilling equipment and automation technologies.
• Perform scheduled services, inspections, breakdown repairs and fault-finding with root-cause analysis.
• Build strong customer relationships and advise on equipment performance and maintenance practices.
• Coach customers and personnel in operation, maintenance and troubleshooting of drilling equipment.
• Collaborate with Product Company engineering teams, provide feedback and test contributions.
• Support continuous improvement projects to enhance reliability, productivity and automation.
• Promote aftermarket products and services and assist with spare parts enquiries.
• Ensure compliance with SHEQ requirements and maintain vehicles and tools in safe condition.

Skills

Drilling equipment maintenance

Fault-finding

Remote-Control Systems

GPS systems

Mechanical diagnostics

Electrical diagnostics

Hydraulic diagnostics

Customer service

Communication

Safety compliance

Tools

Remote Control Systems (RCS)

MS Office

Technical documentation software

Job description

Epiroc Middelburg is seeking a Field Service Technician to provide on-site technical support for drilling equipment, automation systems and remote-control tech. You will perform preventive maintenance, fault finding and repairs, while building strong customer relationships and mentoring client staff.

Travel to customer sites, ensure safety compliance and contribute to continuous improvements. The role emphasizes hands-on field service in a demanding mining environment, with focus on equipment