Online Learning Platform Administrator

Placements24; East London; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Remote work flexibility

Professional development

Paid time off

Job summary

Placements24 is seeking an Online Learning Platform Administrator to manage and optimize our Learning Management System (LMS) and related educational technologies. This fully remote role ensures smooth operation, usability, and effectiveness of our digital learning environment for students and educators.

You will configure the LMS, manage users, provide technical support, integrate tools, upload content, create training, and generate usage reports.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Education Technology, or a related field.
• Minimum of 3 years of experience administering or supporting an LMS (Moodle/Canvas/Blackboard/D2L).
• Strong skills in system configuration, user management and troubleshooting.
• Excellent understanding of online learning environments and educational technology.
• Proficiency with reporting tools and data analysis.
• Strong communication, interpersonal, and customer support skills.
• Ability to work independently in a remote setting.
• Experience in developing training materials and user training.
• Familiarity with web technologies (HTML, CSS) is a plus.
• Commitment to data security and user privacy.

Responsibilities

• Administer, configure, and maintain the LMS.
• Manage user accounts, enrollments, and permissions within the LMS.
• Provide technical support and troubleshooting for LMS-related issues to faculty, staff, and students.
• Integrate and manage other educational technology tools with the LMS.
• Assist in uploading and organizing course content within the LMS.
• Develop and deliver training to users on LMS functionality and best practices.
• Generate reports on platform usage, course activity, and system performance.
• Stay current with LMS updates, new features, and emerging educational technologies.
• Collaborate with IT and instructional design teams to ensure optimal platform performance.
• Document system configurations, procedures, and troubleshooting guides.

Skills

LMS administration

User management

Troubleshooting

Content integration

Reporting & analytics

Training materials

Remote work

Communication

Education

Bachelor's degree in IT/CS/EdTech or related

Tools

Moodle

Canvas

Blackboard

D2L

Job description

About the Role

Our client is seeking a skilled and detail-oriented Online Learning Platform Administrator to manage and optimize their Learning Management System (LMS) and related educational technologies. This fully remote position is crucial for ensuring the smooth operation, usability, and effectiveness of our digital learning environment. You will be responsible for system configuration, user management, technical support, content integration, and generating reports on platform usage and effectiveness. The ideal candidate has strong technical aptitude, excellent problem-solving skills, and a passion for supporting online education. Join our client and play a vital role in delivering seamless digital learning experiences to students and educators.

Key Responsibilities

• Administer, configure, and maintain the institution's Learning Management System (LMS).
• Manage user accounts, enrollments, and permissions within the LMS.
• Provide technical support and troubleshooting for LMS-related issues to faculty, staff, and students.
• Integrate and manage other educational technology tools with the LMS.
• Assist in uploading and organizing course content within the LMS.
• Develop and deliver training to users on LMS functionality and best practices.
• Generate reports on platform usage, course activity, and system performance.
• Stay current with LMS updates, new features, and emerging educational technologies.
• Collaborate with IT and instructional design teams to ensure optimal platform performance.
• Document system configurations, procedures, and troubleshooting guides.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Education Technology, or a related field.
• Minimum of 3 years of experience in administering or supporting a Learning Management System (e.g., Moodle, Canvas, Blackboard, D2L).
• Strong technical skills in system configuration, user management, and troubleshooting.
• Excellent understanding of online learning environments and educational technology.
• Proficiency with reporting tools and data analysis.
• Strong communication, interpersonal, and customer support skills.
• Ability to work independently and manage multiple tasks effectively in a remote setting.
• Experience in developing training materials and conducting user training.
• Familiarity with web technologies (HTML, CSS) is a plus.
• Commitment to data security and user privacy.

Benefits

• Our client offers a competitive salary and a comprehensive benefits package, including health, dental, and vision insurance.
• Enjoy the significant flexibility and autonomy of a fully remote position.
• Opportunities for professional development and certifications in LMS administration.
• Generous paid time off and holidays.
• Contribute to a growing field at the forefront of education technology.
• Work with a supportive and collaborative team dedicated to improving online learning.
• Access to cutting-edge tools and resources.
• Potential for career advancement within the technology and education sectors.
• Make a tangible difference in the accessibility and quality of online education.