Online Learning Platform Specialist (Remote)

Placements24; Polokwane; Hybrid; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Fully remote work arrangement

Flexible hours

Professional development opportunities

Home office stipend / technology Allow

Health, dental, and vision insurance

Retirement savings plan options

Global collaboration team

Job summary

Placements24 is seeking a skilled Online Learning Platform Specialist to join our innovative educational technology team. This fully remote role focuses on administering and optimizing LMS platforms, supporting instructors and students, and implementing new features to improve usability and engagement.

The ideal candidate has a Bachelor's degree and at least four years of LMS experience (Moodle, Blackboard, Canvas), strong technical and instructional design skills, and a proven ability to work

Qualifications

• Bachelor’s degree in IT, CS, Education or related field.
• Minimum 4 years administering and supporting LMS (Moodle/Blackboard/Canvas).
• Strong proficiency with web-based apps and digital tech.
• Experience providing end-user tech support in education.
• Knowledge of instructional design and e-learning best practices.
• Excellent problem-solving and communication skills.
• Ability to work independently in a remote setting and manage priorities.
• Experience with user management, course creation, and content integration in an LMS.
• Familiarity with WCAG accessibility is a plus.

Responsibilities

• Administer, configure, and maintain the LMS and other online learning tools.
• Provide technical support and training to faculty, staff, and students on the LMS and resources.
• Troubleshoot and resolve issues to minimize disruptions.
• Collaborate with instructional designers to integrate educational materials into the LMS.
• Develop and maintain user guides, tutorials, and documentation.
• Stay current with advancements in e-learning technologies and best practices.
• Manage user accounts, enrollments, and course shells in the LMS.
• Assist in evaluating and selecting new educational technologies and platforms.
• Monitor platform performance, security, and user activity.
• Contribute to the development and implementation of online learning strategies and policies.

Skills

LMS Administration

Technical Support

Instructional Design

Course Management

Content Integration

Web Accessibility

Remote Work

Education

Bachelor's degree in IT/CS/Education

Tools

Moodle

Blackboard

Canvas

Job description

About the Role

Our client is seeking a highly skilled Online Learning Platform Specialist to join their innovative educational technology team. This is a fully remote position, perfect for a tech-savvy individual passionate about enhancing digital learning experiences. You will be responsible for the administration, configuration, and ongoing optimization of our learning management system (LMS) and other online educational platforms. Your role will involve providing technical support to instructors and students, troubleshooting issues, and implementing new features to improve usability and engagement. The ideal candidate has a strong understanding of LMS functionalities, instructional design principles, and user support in an online environment. This role offers the chance to significantly contribute to the accessibility and effectiveness of education delivered through digital channels, working remotely to support learners globally but with a focus on educational initiatives stemming from Polokwane .

Key Responsibilities

• Administer, configure, and maintain the institution's Learning Management System (LMS) and other online learning tools.
• Provide technical support and training to faculty, staff, and students on the effective use of the LMS and digital learning resources.
• Troubleshoot and resolve technical issues related to the online learning platform, ensuring minimal disruption to users.
• Collaborate with instructional designers and content creators to integrate educational materials into the LMS.
• Develop and maintain user guides, tutorials, and support documentation for the online learning environment.
• Stay current with advancements in e-learning technologies and best practices for online pedagogy.
• Manage user accounts, enrollments, and course shells within the LMS.
• Assist in the evaluation and selection of new educational technologies and platforms.
• Monitor platform performance, security, and user activity, implementing improvements as needed.
• Contribute to the development and implementation of online learning strategies and policies.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Education, or a related field.
• Minimum of 4 years of experience in administering and supporting Learning Management Systems (e.g., Moodle, Blackboard, Canvas).
• Strong technical proficiency with web-based applications and digital technologies.
• Experience providing technical support to end-users in an educational setting.
• Knowledge of instructional design principles and e-learning best practices.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
• Ability to work independently and manage multiple priorities in a remote work environment.
• Experience with user management, course creation, and content integration within an LMS.
• Familiarity with web accessibility standards (e.g., WCAG) is a plus.

Benefits

• Competitive salary package commensurate with remote work and experience.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off, including vacation, sick leave, and holidays.
• Fully remote work arrangement with flexible hours.
• Opportunities for professional development, certifications, and attending industry webinars.
• Contribution towards home office setup and technology allowance.
• Retirement savings plan options.
• Access to a supportive and collaborative global team.
• Chance to be at the forefront of educational technology innovation.
• Regular virtual team activities and engagement opportunities.