Online Learning Platform Administrator

Placements24; Vereeniging; Hybrid; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Medical aid and retirement fund

Hybrid work arrangement

Professional development in e-learning

Vereeniging based role

Job summary

Placements24 in Vereeniging, Gauteng, seeks an Online Learning Platform Administrator to manage the LMS and related tools. Hybrid work model offered; you will ensure system reliability for students and instructors.

Responsibilities include user management, course creation, enrollment, content uploads, monitoring usage, and generating reports. You will collaborate with instructional designers and keep up with LMS updates.

Qualifications

• Bachelor's degree in IT, CS, Education or related field.
• 3+ years managing or supporting LMS (Moodle/Blackboard/Canvas).
• Experience with user accounts, courses, and content in an LMS.
• Strong technical troubleshooting skills.
• Excellent communication and customer service.
• Familiarity with online learning principles.
• Experience with LMS data reporting is a plus.
• Ability to work in a hybrid environment.

Responsibilities

• Administer and maintain the LMS for optimal performance and user access.
• Provide training and support to instructors and students on LMS tools.
• Manage user accounts, course creation, enrollment and content uploads.
• Monitor usage and generate reports on activity and course completion.
• Troubleshoot LMS or online learning platform issues.
• Collaborate with content developers to integrate learning materials.

Skills

LMS knowledge

Problem-solving

Communication

Customer service

Education

Bachelor's degree in IT/CS/Education or related field

Tools

Moodle

Blackboard

Canvas

Job description

About the Role

Our client, a rapidly growing online education provider, is seeking an organized and technically adept Online Learning Platform Administrator to join their team based in Vereeniging, Gauteng, ZA. This role is crucial for the seamless operation and continuous improvement of their digital learning environments. The position offers a hybrid work model, allowing for collaboration with the on-site team while providing flexibility. You will be responsible for managing, maintaining, and optimizing the learning management system (LMS) and other digital educational tools. The ideal candidate will have a strong understanding of LMS functionalities, excellent problem-solving skills, and a commitment to supporting online learners and educators. This is an excellent opportunity to contribute to the effectiveness of digital education delivery.

Key Responsibilities

• Administer and maintain the organization's Learning Management System (LMS), ensuring its optimal performance and user accessibility.
• Provide technical support and training to instructors and students on the use of the LMS and other online learning tools.
• Manage user accounts, course creation, enrollment, and content uploading within the LMS.
• Monitor system usage, generate reports on user activity, course completion, and other relevant metrics.
• Troubleshoot and resolve technical issues related to the LMS and online learning platforms.
• Collaborate with content developers and instructional designers to ensure effective integration of learning materials into the LMS.
• Stay up-to-date with the latest features and updates of the LMS and other relevant technologies.
• Assist in the evaluation and implementation of new online learning technologies.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Education, or a related field.
• Minimum of 3 years of experience in administering or supporting Learning Management Systems (e.g., Moodle, Blackboard, Canvas).
• Proficiency in managing user accounts, courses, and content within an LMS environment.
• Strong technical aptitude and ability to troubleshoot software and system issues.
• Excellent communication and customer service skills, with the ability to explain technical concepts clearly.
• Familiarity with online learning principles and best practices.
• Experience with data reporting and analysis from an LMS is a plus.
• Ability to work independently and as part of a team in a hybrid work environment.

Benefits

• Our client offers a competitive salary and a comprehensive benefits package, including medical aid and retirement fund contributions.
• The hybrid work arrangement provides a healthy work-life balance.
• You will benefit from opportunities for professional development in the e-learning and technology space.
• Be a key player in ensuring a smooth and effective online learning experience for our students.
• Join our dedicated team in Vereeniging, Gauteng, ZA, and contribute to the advancement of digital education.