Oncology Practice Operations Manager

Prostaff Holdings; Johannesburg; On-site; ZAR 250,000 - 450,000; Full time

Job summary

Prostaff Holdings invites applications for an experienced healthcare administration role within a busy medical practice. You will coordinate patient services, manage consultations and ensure accurate records within a fast-paced environment.

The successful candidate will liaise with medical aids, handle authorisations and claims, supervise staff, and oversee inventory and office supplies while upholding patient-centred care standards.

Qualifications

• Experience in medical administration in oncology, specialist, acute or related environments preferred.
• Healthcare or business qualification in related field preferred but not essential.
• Nurse with interest in Practice Management welcome.
• Computer literate with experience using practice management systems.
• Vericlaim experience preferred but not essential.
• Strong understanding of medical practice administration and operations management.
• Experience liaising with medical aids and authorisation processes.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Ability to prioritise and manage multiple tasks in a fast-paced environment.
• Commitment to patient-centred service delivery.

Responsibilities

• Coordinate patient services and ensure smooth practice operations in a fast-paced healthcare setting.
• Manage patient consultations, treatment schedules, follow-up appointments and reminders.
• Maintain patient records, documentation and correspondence with confidentiality and compliance.
• Utilise Vericlaim for account management, claims processing and reconciliations.
• Liaise with medical aids regarding authorisations, approvals and claims.
• Follow up on outstanding authorisations and ensure timely submissions.
• Resolve medical aid queries and coordinate with stakeholders.
• Monitor inventory and manage stock of medical and office supplies.
• Supervise administrative staff and schedules.

Skills

Healthcare administration

Practice management

Critical thinking

Time management

Attention to detail

Patient-centred service

Pressure management

Education

Healthcare Administration

Business Administration

Practice Management qualification

Tools

Vericlaim

Practice management systems

Job description

Prostaff Holdings invites applications for an experienced healthcare administration role within a busy medical practice. You will coordinate patient services, manage consultations and ensure accurate records within a fast-paced environment.

The successful candidate will liaise with medical aids, handle authorisations and claims, supervise staff, and oversee inventory and office supplies while upholding patient-centred care standards.