Healthcare Practice Operations Leader

Work Africa; Oos-Kaap; On-site; ZAR 420,000 - 720,000; Full time

Job summary

Work Africa is seeking a driven Practice Manager in East London to oversee daily operations of a medical specialist practice. You will drive efficiency, improve patient experiences and promote a technology-driven, paperless environment.

Ideal candidates are numerically strong, organised and proactive, with a passion for healthcare and a proven track record in practice management. This role offers growth, accountability and hands-on leadership in a dynamic clinic setting.

Qualifications

• Previous experience in Practice Management, Medical Administration or a similar management role is essential.
• Strong mathematical, numerical and analytical skills with excellent attention to detail.
• Technologically savvy, with strong computer skills and the ability to adapt to digital/paperless systems.
• Excellent organisational, administrative and communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills, initiative and ability to think on your feet.
• Professional, confident and patient-focused.
• Commercially minded, with a focus on growth and efficiency.
• Passionate about the medical industry and eager to learn, develop and grow.

Responsibilities

• Manage the day-to-day operations and administration of the specialist practice.
• Ensure efficient, professional and compliant practice operations.
• Oversee administrative, financial and operational processes.
• Monitor performance and identify opportunities for growth and improvement.
• Support business growth and enhance the patient experience.
• Lead and support staff, promoting teamwork, accountability and high performance.
• Handle patient queries and resolve issues professionally.
• Liaise with medical professionals, staff, suppliers and stakeholders.
• Assist with invoicing, reporting, reconciliations and financial administration.
• Drive the transition to a paperless, technology-driven practice.
• Effectively utilise practice management systems and digital platforms.
• Identify inefficiencies and implement practical solutions.
• Take initiative, solve problems and confidently manage unexpected challenges.
• Maintain accurate, efficient and streamlined administrative processes.

Skills

Practice management

Numerical skills

Tech-savvy

Analytical skills

Organisational skills

Communication

Problem solving

Independent work

Teamwork

Commercial focus

Patient-focused

Job description

Work Africa is seeking a driven Practice Manager in East London to oversee daily operations of a medical specialist practice. You will drive efficiency, improve patient experiences and promote a technology-driven, paperless environment.

Ideal candidates are numerically strong, organised and proactive, with a passion for healthcare and a proven track record in practice management. This role offers growth, accountability and hands-on leadership in a dynamic clinic setting.