Oncology Brand & Customer Growth Lead

MSD; Midrand; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Merck & Co., Inc. in South Africa seeks an Oncology Brand & Customer Manager to shape brand strategy, drive cross-functional alignment, and ensure launch excellence across Oncology portfolios.

You will deliver customer-centric programs, tailor global materials for local relevance, and manage budgets to support brand performance. You will collaborate with Sales, Medical, Market Access, Regulatory, CDx, and Communications teams to execute cohesive strategies and optimize market impact, travel as

Qualifications

• Relevant commercial or health sciences degree.
• Minimum 5 years of pharmaceutical industry experience.
• Multinational pharmaceutical company experience.
• Strong understanding of the South African pharmaceutical market and regulatory environment.
• Excellent written and verbal communication skills.
• Demonstrated strategic thinking, initiative, and problem‑solving ability.
• Ability to work autonomously, manage multiple priorities, and deliver against deadlines.

Responsibilities

• Lead formulation and execution of Oncology brand strategies.
• Drive brand growth, market preparation, and launches.
• Align brand plans with global/regional strategies; tailor materials for local relevance.
• Deliver the full marketing strategy and tactical plans to meet performance expectations.
• Forecast and monitor performance; adjust strategies based on market insights.
• Manage promotional and brand budgets to maximize ROI and sustain brand health.
• Analyze the local and regional oncology market for opportunities and risks.
• Understand and articulate the full Customer Buying Process for segmentation and targeting.
• Lead and align cross‑functional teams—Sales, Medical, Market Access, Regulatory, CDx, Communications—to cohesive execution.
• Coordinate with the Sales Force to ensure rollout and execution of marketing strategies.
• Collaborate with internal and external stakeholders to foster partnerships that boost brand performance.
• Develop innovative, customer‑centric programs for preferred channels and needs.
• Explore digital‑first ways of interacting with customers.
• Develop and execute scientific leader engagement plans across markets.
• Prepare tactical components including marketing tactics, channel mix, promotions, and resource plans.
• Track initiatives, manage budgets, and support reporting and business information systems.
• Travel locally, regionally and internationally as needed to support business needs.

Skills

Adaptability

Brand Management

Competitor Analysis

Content Creation

Customer Insights

Customer-Oriented

Data Analysis

Digital Marketing

Event Planning

Market Research

Oncology Marketing

Product Management

Strategic Thinking

Education

Relevant commercial or health sciences degree

Job description

Merck & Co., Inc. in South Africa seeks an Oncology Brand & Customer Manager to shape brand strategy, drive cross-functional alignment, and ensure launch excellence across Oncology portfolios.

You will deliver customer-centric programs, tailor global materials for local relevance, and manage budgets to support brand performance. You will collaborate with Sales, Medical, Market Access, Regulatory, CDx, and Communications teams to execute cohesive strategies and optimize market impact, travel as