On-Site Technical Support Engineer — Transit Tech

Kentkart; Mbombela (Nelspruit); On-site; ZAR 279,000 - 390,600; Full time

Job summary

Kentkart is seeking a Technical Support Specialist based in Mbombela, South Africa, to serve as the initial technical contact for customers. The role involves providing on-site support, troubleshooting, and coordinating with technical teams.

The ideal candidate will have a degree in a relevant field and at least 3 years of experience in technical support. Strong knowledge of operating systems, networking, and customer interactions are essential for success in this position.

Qualifications

• Minimum 3 years of experience in technical support or field operations.
• Good knowledge of Linux and Windows operating systems.
• Familiarity with networking technologies and hardware troubleshooting.

Responsibilities

• Provide on-site technical and operational support for Kentkart systems.
• Monitor system performance and investigate incidents.
• Perform first-level troubleshooting for hardware, software, and network issues.

Skills

Technical support

Problem-solving

Analytical thinking

Customer service

Linux

Windows

Networking technologies

SQL

Education

Degree or diploma in Information Technologies or related fields

Tools

Remote Desktop

SSH

Telnet

Job description

Kentkart is seeking a Technical Support Specialist based in Mbombela, South Africa, to serve as the initial technical contact for customers. The role involves providing on-site support, troubleshooting, and coordinating with technical teams.

The ideal candidate will have a degree in a relevant field and at least 3 years of experience in technical support. Strong knowledge of operating systems, networking, and customer interactions are essential for success in this position.