On-Site IT & Network Infrastructure Engineer

Kaelo; Johannesburg; Presencial; ZAR 450 000 - 650 000; Tempo integral

Resumo da oferta

Kaelo seeks an IT Infrastructure & Network Engineer to be the on-site technology presence. Reporting to the Head of IT, you will provide end-user support, support call centre telephony and omnichannel services, and maintain local infrastructure, network and firewalls to ensure reliable, secure technology for staff.

You will manage virtual servers, cloud tasks, and access control, escalate as needed, and contribute to security and ISO 27001 compliance.

Qualificações

• National diploma or relevant IT qualification.
• CCNA or vendor cert; Fortinet NSE or MS cert is a plus.

Responsabilidades

• Provide on-site end-user and desktop support across devices and applications.
• Support call centre telephony and omnichannel services.
• Maintain local network, firewalls, and VPN configurations.
• Manage virtual servers and cloud infrastructure tasks with the Cloud Engineer.
• Handle user access management in Active Directory, Entra ID and Microsoft 365.
• Ensure security controls, backups and ISO 27001 compliance at site.

Conhecimentos

End-user support

Networking knowledge

Firewall management

Active Directory / Entra ID

Telephony / omnichannel support

Formação académica

National Diploma in IT or related field

Ferramentas

VMware

Hyper-V

Windows Server

Microsoft Entra ID

Microsoft 365

Descrição da oferta de emprego

Kaelo seeks an IT Infrastructure & Network Engineer to be the on-site technology presence. Reporting to the Head of IT, you will provide end-user support, support call centre telephony and omnichannel services, and maintain local infrastructure, network and firewalls to ensure reliable, secure technology for staff.

You will manage virtual servers, cloud tasks, and access control, escalate as needed, and contribute to security and ISO 27001 compliance.