Head of Remote Operations & Growth

Placements24; Soweto; Hybrid; ZAR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Fully remote work arrangement

Executive benefits package

Home office allowance

Career growth opportunities

Job summary

Placements24 is seeking a visionary Head of Operations to steer a rapidly expanding virtual enterprise. This fully remote leadership role requires building scalable, dispersed teams and driving operational excellence from Soweto, Gauteng, ZA.

You will own strategic direction, budget oversight, KPI governance, and technology adoption to enhance service delivery and growth while maintaining a collaborative remote culture.

Qualifications

• MBA or Master’s in Operations Management or related field.
• 10–15 years of progressive operations leadership experience.
• Proven success in scaling remote operations.
• Strong strategic thinking and change management.
• Excellent communication and stakeholder management.

Responsibilities

• Define and execute the strategic vision for all operational activities.
• Lead and develop geographically dispersed teams.
• Oversee process design, implementation, and optimization.
• Manage operational budgets and resources.
• Establish KPIs and drive continuous improvement.
• Ensure compliance and risk management.
• Collaborate with executives to align operations with goals.
• Drive adoption of technology to enhance scalability.
• Deliver exceptional service and customer experience.

Skills

Strategic leadership

Change management

Communication

Remote collaboration

Education

MBA or Master’s degree in Operations Management

Tools

ERP systems

Project management tools

Job description

Placements24 is seeking a visionary Head of Operations to steer a rapidly expanding virtual enterprise. This fully remote leadership role requires building scalable, dispersed teams and driving operational excellence from Soweto, Gauteng, ZA.

You will own strategic direction, budget oversight, KPI governance, and technology adoption to enhance service delivery and growth while maintaining a collaborative remote culture.