Office Reception & Visitor Experience Specialist

Lekkeslaap; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Bi-annual Wardrobe & Grooming Allowanc

Travel vouchers and exclusive</n>dis

FeelBetterFast: Employer-funded pharma

Pension fund contributions

Generous leave package

Additional half-day off every month

Monthly team events

Job summary

LekkeSlaap in Cape Town is seeking a Receptionist to be the first face visitors see, helping to keep the office welcoming and efficient for employees, clients and interviewees.

Reporting to the Workplace Experience Lead, you will manage visitor flow, handle enquiries, coordinate bookings and assist with admin tasks, events and office operations, ensuring discretion and a proactive, service‑oriented approach.

Qualifications

• At least 1 year of front-office and administrative experience.
• Full professional proficiency in Afrikaans and English.
• Excellent interpersonal and communication skills.
• Strong organisational skills under pressure.
• Proactive and able to anticipate needs.
• Discretion with sensitive information and good judgement.
• Team player contributing to a positive workplace culture.

Responsibilities

• Welcome visitors, confirm purpose of visit and notify the right person promptly.
• Offer refreshments and ensure visitors are comfortable.
• Answer inquiries, manage meeting-room bookings and front-office logistics.
• Handle confidential information with discretion.
• Keep reception and wider office tidy and stocked with supplies.
• Support managers with day-to-day ad hoc requests and admin tasks.
• Assist in planning and delivering internal workplace events.
• Monitor entrances and assist with security procedures.

Skills

Front-office experience

Bilingual Afrikaans & English

Interpersonal skills

Organisational skills

Proactive

Discretion & judgement

Team player

Job description

LekkeSlaap in Cape Town is seeking a Receptionist to be the first face visitors see, helping to keep the office welcoming and efficient for employees, clients and interviewees.

Reporting to the Workplace Experience Lead, you will manage visitor flow, handle enquiries, coordinate bookings and assist with admin tasks, events and office operations, ensuring discretion and a proactive, service‑oriented approach.