Office Administrator - Cape Town

MANCOSA; Cape Town; On-site; ZAR 120,000 - 160,000; Full time

Job summary

MANCOSA in Cape Town Newlands is seeking an Office Administrator to provide administration support to B2B clientele and coordinate project logistics.

You will manage records, databases, budgets, reports, client touchpoints, and facilitate coordination with regional managers and directors.

The role requires at least 3 years of administrative experience, strong MS Office skills, excellent communication, and the ability to handle multiple stakeholders.

Qualifications

• 3 years administrative experience.
• Proficiency with MS Office Suite.
• Excellent written and verbal communication.
• Ability to coordinate with multiple stakeholders.

Responsibilities

• Provide day-to-day administrative support including recordkeeping and scheduling.
• Assist regional manager and director with admin tasks.
• Coordinate project-related logistics and diary management.
• Track budgets and ensure monthly updates.
• Prepare reports, letters, and meeting minutes.
• Handle client touchpoints (gifts, testimonials, ratings) and address student challenges.
• Ensure timely task completion within timelines.

Skills

Organisational skills

Communication

Financial acumen

Stakeholder management

Recordkeeping

Reporting

Time management

Tools

MS Office Suite

Job description

Job category: Others: Education and Training

Location: Cape Town South

Contract: Fixed Term Contract

EE position: Yes

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available:Office Administrator - Cape Town Newlands

CORE PURPOSE

Provide administration support to B2B clientele and deliver effective client relations for new and existing business projects.

Ensure seamless project roll-out, budget management, client engagement, and facilitator coordination to achieve service excellence.

CORE FUNCTIONS

• Provide day-to-day administrative support including recordkeeping, database management, document preparation, scheduling, and coordination of project-related logistics.
• Assist with administrative tasks assigned by regional manager and/or Director.
• Assist with office administrative tasks assigned by the operations manager
• Complete project tasks within timelines, plan proactively, maintain accurate records, and secure approvals for changes.
• Manage and track allocated budgets, ensuring monthly updates and compliance with financial limits.
• Conduct welcome meetings, submit reports on time, manage client touchpoints (gifts, testimonials, ratings), and proactively address student challenges.
• Prepare reports, letters, notices, and meeting minutes

QUALIFICATION(S)

EXPERIENCE

• 3 Years administrative experience

SKILLS AND COMPETENCIES

• High level understanding of MS Package (Word, Excel, PowerPoint, Outlook)
• Strong organizational and planning skills.
• Excellent communication and interpersonal abilities.
• Financial acumen and attention to detail.
• Ability to manage multiple stakeholders and resolve challenges diplomatically.
• Proficiency in recordkeeping, reporting, and database management.
• Problem-solving and decision-making skills.
• Prioritisation and time management

ADDITIONAL RECOMMENDATIONS:

• Willingness to work overtime when required
• Must be capable of working with visual and auditory input