Office Administrator

Wild Dreams Hospitality; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Discretionary performance bonus after

20 working days annual leave

Job summary

Wild Dreams Hospitality in Gauteng is seeking an organised and reliable Office Administrator to join the Commercial Team. This varied, detail-heavy role supports meetings, trade shows, and property portals, while backing up the sales team when needed.

The ideal candidate brings strong admin discipline, professional communication, and a proactive approach. The role is office-based with discretionary bonus after probation, 20 days annual leave, and weekend shifts when required.

Qualifications

• Minimum 2 years' experience in administrative support, preferably within hospitality or tourism.
• Proficient in Microsoft 365 and office software.
• Experience with CRM systems and hospitality booking portals advantageous.
• Strong organisational skills with high attention to detail.
• Professional communication and presentation skills, written and verbal.
• Willing to work weekends or public holidays when operational needs require it.

Responsibilities

• Coordinate day-to-day admin: courier arrangements, meeting room bookings, printing of documents and marketing materials.
• Maintain and schedule the company calendar.
• Support the sales team by loading information into the reservation system and responding to standard enquiries using approved templates.
• Cover sales email correspondence during team absences, escalating anything outside standard scope.
• Track trade show deadlines, maintain the trade show calendar, and capture buyer information.
• Manage and update property profiles and portals, flagging discrepancies for approval.
• Keep contact databases accurate and current.
• Ensure properties are stocked with sufficient marketing materials.

Job description

A purpose-driven hospitality company operating across Southern Africa is looking for an organised and reliable OFFICE ADMINISTRATOR to join their commercial team.

This is a varied, detail-heavy role suited to someone who thrives on structure: you'll keep meetings, trade shows, and property portals running smoothly while backing up the sales team when needed. It's ideal for a candidate who brings genuine care and energy to admin work, not just box-ticking.

Core Criteria:

• Minimum 2 years' experience in administrative support, preferably within hospitality or tourism
• Matric essential; a diploma or certificate in Office Administration, Hospitality, or a related field preferred
• Proficient in Microsoft 365
• Experience with CRM systems and hospitality booking portals advantageous
• Strong organisational skills with high attention to detail
• Professional communication and presentation skills, written and verbal
• Dependable and enthusiastic, equally comfortable working independently or as part of a team
• Good problem-solving and time management ability
• Willing to work weekends or public holidays when operational needs require it

Core Responsibilities:

• Coordinate day-to-day admin: courier arrangements, meeting room bookings, printing of documents and marketing materials
• Maintain and schedule the company calendar
• Support the sales team by loading information into the reservation system and responding to standard enquiries using approved templates
• Cover sales email correspondence during team absences, escalating anything outside standard scope
• Track trade show deadlines, maintain the trade show calendar, and capture buyer and FAM (familiarisation trip) information
• Manage and update property profiles and portals, flagging discrepancies for approval
• Keep contact databases accurate and current
• Ensure properties are stocked with sufficient marketing materials

On Offer:

• Discretionary performance bonus after probation, subject to company policy
• 20 working days annual leave per 12-month cycle, accrued monthly
• Office-based position (Gauteng)