NOC Engineer: 24/7 IP Core & MPLS Network Expert

Herotel Telecoms (Pty) Ltd; South Africa; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Exposure to a dynamic workplace

Internal academy growth

Friendly team-driven environment

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Job summary

Herotel Telecoms (Pty) Ltd in South Africa is seeking a NOC Engineer to monitor, maintain and troubleshoot our national IP Core and transmission network around the clock. You will identify faults, handle provisioning, implement approved changes and document procedures in a dynamic 24/7 ISP environment.

Strong routing, switching and communication skills are essential. Applicants should have at least 3 years in ISP/SP/WISP, IPv4/IPv6 planning, OSPF/BGP/ISIS and L2 switching, with English and

Qualifications

• 3+ years ISP/SP/WISP experience.
• IP address and subnet planning for IPv4/IPv6.
• Routing protocols: OSPF, BGP, ISIS.
• Experience with L2 switching.
• Strong communication and teamwork abilities.
• English and Afrikaans proficiency.
• Willingness to work shifts in a 24/7 environment.
• Ability to remain calm under pressure and make decisions.
• Proactive, detail-oriented with good problem solving.

Responsibilities

• Monitor and maintain Herotel's IP Core and transmission network.
• Identify, respond to and escalate faults on the IP Core and network.
• Handle provisioning, including IP assignment and core/transmission configuration.
• Implement and report on changes; escalate failed changes to IP Core Engineers.
• Maintain WIKI documentation and technical processes for NOC operations.
• Assess and prioritise faults, respond or escalate as appropriate.
• Commission transmission nodes and fibre links to standards.
• Provide first level support and monitoring of the IP Core.
• Support WISP integration onto the centralised IP Core and network.
• Build and optimise the national transmission network using SR MPLS.
• Assist WISPs with RFC processes and MPLS deployments.

Skills

IP planning

Routing protocols

L2 switching

Network troubleshooting

Communication skills

English

Afrikaans

Shift work

Mikrotik Routers

Mikrotik Switches

Juniper gear

Cisco gear

Mikrotik cert

Tools

Mikrotik routers

Mikrotik switches

Juniper gear

Cisco gear

Job description

Herotel Telecoms (Pty) Ltd in South Africa is seeking a NOC Engineer to monitor, maintain and troubleshoot our national IP Core and transmission network around the clock. You will identify faults, handle provisioning, implement approved changes and document procedures in a dynamic 24/7 ISP environment.

Strong routing, switching and communication skills are essential. Applicants should have at least 3 years in ISP/SP/WISP, IPv4/IPv6 planning, OSPF/BGP/ISIS and L2 switching, with English and