Night Front-of-House Supervisor

Empact Group; Cape Town; Presencial; ZAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Empact Group in Cape Town is seeking a capable Front of House Supervisor to lead daily operations, handle inquiries, and ensure first-class, customer-focused service across dining and events.

You will oversee kitchen production flow, monitor inventory, coordinate with catering management, and develop innovative service ideas while maintaining high standards and compliance with local hospitality regulations.

Formación

• Matric is essential.
• Relevant tertiary qualification in hospitality, catering or hotel management.
• Minimum 2 years' experience in a supervisory position.
• Experience with stock control, ordering and receiving.
• Experience in hospitality environments and knowledge of industry laws.

Responsabilidades

• Oversee smooth operation of kitchen production.
• Maintain consistency for all menu items.
• Assist with monitoring inventory and communicating needs to the catering manager.
• Daily planning and operation of the front of house team.
• Deal with enquiries or queries in a proactive and efficient manner.
• Deliver a consistent, first class, customer focused service to clients.

Conocimientos

Supervisory skills

Customer service

Interpersonal skills

Communication skills

Multitasking

English proficiency

Front-of-house management

Educación

Matric

Hospitality qualification

Descripción del empleo

Empact Group in Cape Town is seeking a capable Front of House Supervisor to lead daily operations, handle inquiries, and ensure first-class, customer-focused service across dining and events.

You will oversee kitchen production flow, monitor inventory, coordinate with catering management, and develop innovative service ideas while maintaining high standards and compliance with local hospitality regulations.