Network Operations & Support Associate

Placements24

South Africa

On-site

ZAR 300,000 - 550,000

Full time

2 days ago
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Job summary

NTT DATA is seeking an L2 Network Engineer to support, maintain, and troubleshoot our enterprise network infrastructure. You will gain hands-on experience with routers, switches, firewalls, and monitoring tools while working with senior engineers to ensure availability, performance and security.

The role covers LAN/WAN, incident management, and ongoing network improvements in a dynamic IT environment. On-site work and ongoing learning opportunities are provided.

Qualifications

  • Education in IT or related technical discipline.
  • CCNA or Huawei certifications advantageous.
  • 5-10 years IT or network support experience.

Responsibilities

  • Monitor network performance and availability.
  • Install, configure, and maintain network devices including routers, switches, WLANs and firewalls.
  • Perform basic network troubleshooting and resolve connectivity issues.
  • Escalate complex incidents to senior engineers when required.
  • Support LAN, WLAN, and WAN.
  • Respond to network-related incidents within SLAs.
  • Document incidents, resolutions, and procedures.

Skills

TCP/IP
DNS
DHCP
VLANs
Subnetting
Routing & Switching
Network Troubleshooting
Windows Server
Windows 11
ITIL
ServiceNow

Education

Information Technology
Computer Science
Information Systems
Computer Engineering
Telecommunications
Network Engineering
Related technical discipline

Tools

Huawei
Fortinet
Network monitoring tools
ServiceNow

Job description

NTT DATA is seeking an L2 Network Engineer to support, maintain, and troubleshoot our enterprise network infrastructure. You will gain hands-on experience with routers, switches, firewalls, and monitoring tools while working with senior engineers to ensure availability, performance and security.

The role covers LAN/WAN, incident management, and ongoing network improvements in a dynamic IT environment. On-site work and ongoing learning opportunities are provided.

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