About the Role
Our client, a dynamic and rapidly expanding technology firm, is seeking a highly skilled and motivated Network Infrastructure Technician to contribute to their advanced IT operations. This is a fully remote position, offering the flexibility to work from anywhere in South Africa, though proximity to **Centurion, Gauteng** may be advantageous for occasional site visits or team meetups. The role involves the design, implementation, and maintenance of robust enterprise-level network infrastructures, ensuring optimal performance, security, and reliability. You will be instrumental in managing complex network environments, troubleshooting connectivity issues, and supporting a growing user base. This is an exceptional opportunity for a seasoned professional to leverage their expertise in a remote-first setting and contribute to critical technological advancements.
Key Responsibilities
- Design, install, configure, and maintain enterprise-level network hardware, including routers, switches, firewalls, and wireless access points.
- Implement and manage network protocols such as TCP/IP, DNS, DHCP, VPNs, and VLANs.
- Monitor network performance and troubleshoot connectivity issues, identifying root causes and implementing effective solutions.
- Ensure network security by implementing and managing firewalls, intrusion detection/prevention systems, and access control measures.
- Plan and execute network upgrades, migrations, and expansions with minimal disruption to services.
- Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.
- Provide remote technical support to end-users and other IT teams for network-related issues.
- Stay abreast of the latest networking technologies and best practices, recommending and implementing improvements.
- Manage network performance metrics and capacity planning to ensure scalability.
- Participate in on-call rotation for emergency network support.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 7 years of hands‑on experience in enterprise network administration and support.
- In-depth knowledge of routing protocols (e.g., OSPF, BGP), switching technologies (e.g., Cisco IOS, Juniper JUNOS), and firewall management.
- Proficiency in network security principles and best practices.
- Experience with cloud networking environments (e.g., AWS VPC, Azure VNet) is a strong plus.
- Excellent problem‑solving, analytical, and troubleshooting skills.
- Strong communication skills, with the ability to explain technical concepts clearly to both technical and non‑technical audiences.
- Ability to work independently and manage multiple priorities in a remote setting.
- Relevant industry certifications such as CCNA, CCNP, or equivalent are highly desirable.
- Demonstrated experience with network monitoring tools (e.g., SolarWinds, PRTG).
Benefits
- Fully remote work arrangement.
- Competitive salary with performance‑based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Professional development budget for training and certifications.
- Access to cutting‑edge networking technologies and tools.