About the Role
Our client, a prominent telecommunications and IT solutions provider, is seeking a skilled Network Infrastructure Technician to support operations in Richards Bay, KwaZulu-Natal, ZA. This hybrid role involves the installation, configuration, maintenance, and troubleshooting of network hardware, including routers, switches, firewalls, and wireless access points. The technician will be responsible for ensuring the stability, integrity, and optimal performance of the network infrastructure. While on-site presence is required for physical installations, cabling, and critical repairs, the role incorporates flexibility with remote monitoring, configuration management, and support tasks, allowing for a balanced hybrid work schedule. This is an excellent opportunity to contribute to critical digital infrastructure within a growing organization.
Key Responsibilities
- Install, configure, and maintain network hardware, including routers, switches, firewalls, and wireless access points.
- Perform network cabling, termination, and testing for new installations and upgrades.
- Monitor network performance and troubleshoot connectivity issues, hardware failures, and performance bottlenecks.
- Implement network security measures and assist in managing security devices.
- Conduct routine network maintenance, including software updates and configuration backups.
- Respond to network incidents and service requests, providing timely resolution.
- Document network configurations, procedures, and troubleshooting steps.
- Collaborate with senior network engineers on complex network design and implementation projects.
- Assist in the planning and execution of network upgrades and migrations.
- Provide remote support for network-related issues to end-users and branch offices.
Requirements
- Proven experience in network infrastructure installation, configuration, and maintenance.
- Solid understanding of TCP/IP, routing protocols (e.g., OSPF, BGP), and switching technologies.
- Experience with network hardware from vendors like Cisco, Juniper, HP, or similar.
- Familiarity with network security principles and firewalls.
- Ability to perform physical network cabling and troubleshooting.
- Proficiency in using network monitoring and diagnostic tools.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant certifications such as CompTIA Network+, CCNA, or equivalent are highly preferred.
- Willingness to work a hybrid schedule, balancing on-site and remote duties.
Benefits
- Competitive salary and potential for performance bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional certifications and ongoing training.
- Access to the latest networking technologies.
- Company-provided tools and equipment.
- A dynamic and collaborative work environment.
- Potential for career advancement within the organization.
- Retirement savings plan.