IT Support Technician - Network Infrastructure

Placements24; Randburg; Híbrido; ZAR 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical aid

Retirement savings

Professional development opportunities

Descripción de la vacante

Placements24 in Randburg, South Africa, is seeking an experienced IT Support Technician specializing in network infrastructure. The role combines on-site support for critical LAN/WAN infrastructure with remote troubleshooting across a variety of clients.

You will install, configure, maintain and support network hardware and services, ensuring secure operation of network environments. Ideal candidates will have strong TCP/IP, DNS, DHCP, VPN, and routing knowledge, hands-on experience with

Formación

• Proven experience as an IT Support Technician with a focus on network infrastructure.
• Strong knowledge of TCP/IP, DNS, DHCP, VPNs, and routing protocols (e.g., OSPF, BGP).
• Hands-on experience with Cisco, Juniper, or similar networking equipment.
• Familiarity with network security best practices and tools.
• Experience with network monitoring tools (e.g., SolarWinds, Nagios).
• Excellent troubleshooting and problem‑solving skills.
• Good communication and interpersonal skills for effective client and team interaction.
• Relevant IT certifications such as CCNA or CompTIA Network+ are highly desirable.

Responsabilidades

• Install, configure, and maintain network hardware, including routers, switches, firewalls, and wireless access points.
• Troubleshoot network connectivity issues for end-users and server environments.
• Monitor network performance and security, identifying and resolving potential problems.
• Manage IP addressing and DNS systems.
• Perform regular network maintenance, including firmware updates and patch management.
• Provide technical support for network‑related incidents and requests.
• Assist in the implementation of network security measures and policies.
• Document network configurations, procedures, and troubleshooting steps.
• Collaborate with senior IT staff on network design and upgrade projects.

Conocimientos

TCP/IP

DNS

DHCP

VPNs

OSPF/BGP

Cisco/Juniper

Network security

Monitoring tools

Troubleshooting

Communication

Educación

CCNA

CompTIA Network+

Herramientas

SolarWinds

Nagios

Descripción del empleo

About the Role

Our client, a dynamic technology solutions provider, is seeking an experienced IT Support Technician specializing in network infrastructure to join their team in Randburg, Gauteng. This hybrid role requires a blend of on‑site support for critical infrastructure and remote troubleshooting capabilities. You will be responsible for the installation, configuration, maintenance, and support of our clients' local area networks (LANs), wide area networks (WANs), and associated hardware and software. The ideal candidate will possess a strong understanding of network protocols, hardware, and security principles, with excellent problem‑solving skills. Your contributions will be vital in ensuring the smooth and secure operation of network environments for a diverse range of businesses in a Randburg area and beyond.

Key Responsibilities

• Install, configure, and maintain network hardware, including routers, switches, firewalls, and wireless access points.
• Troubleshoot network connectivity issues for end-users and server environments.
• Monitor network performance and security, identifying and resolving potential problems.
• Manage IP addressing and DNS systems.
• Perform regular network maintenance, including firmware updates and patch management.
• Provide technical support for network‑related incidents and requests.
• Assist in the implementation of network security measures and policies.
• Document network configurations, procedures, and troubleshooting steps.
• Collaborate with senior IT staff on network design and upgrade projects.

Requirements

• Proven experience as an IT Support Technician with a focus on network infrastructure.
• Strong knowledge of TCP/IP, DNS, DHCP, VPNs, and routing protocols (e.g., OSPF, BGP).
• Hands-on experience with Cisco, Juniper, or similar networking equipment.
• Familiarity with network security best practices and tools.
• Experience with network monitoring tools (e.g., SolarWinds, Nagios).
• Excellent troubleshooting and problem‑solving skills.
• Good communication and interpersonal skills for effective client and team interaction.
• Relevant IT certifications such as CompTIA Network+, CCNA, or similar are highly desirable.
• Ability to manage time effectively and prioritize tasks in a hybrid work environment.

Benefits

Our client offers a competitive salary, commensurate with experience, and a comprehensive benefits package including medical aid and retirement savings. This hybrid role provides a balance between office‑based collaboration and remote flexibility. Opportunities for professional development and certifications in networking technologies are readily available. You will be part of a supportive and innovative IT team in Randburg, Gauteng. This position offers a great opportunity to advance your career in network support and infrastructure management.