National Fire Response Operations Leader

Fidelity Services Group; Gauteng; On-site; ZAR 1,000,000 - 1,800,000; Full time

Job summary

Fidelity Services Group invites applications for the National Business Operations Manager: Fire Response. The role translates strategy into disciplined nationwide execution, owning readiness, response performance, fleet and equipment availability, and cost control across all regions.

The ideal candidate has 10+ years in complex, multi-site operations, strong leadership, and a proven track record in emergency services or 24/7 mission-critical environments, with the ability to travel nationally

Qualifications

• Minimum 10 years in complex, multi-site operations.
• 5+ years in a senior management role across regions or operating units.
• Proven responsibility for budgets, cost control and workforce planning.

Responsibilities

• Translate strategy into disciplined nationwide execution across Fire Response.
• Oversee operational readiness, response performance, and service quality.
• Lead regional leaders, fleets, and safety standards to ensure cost-effective operations.

Skills

Operational leadership

Budgeting

Fleet management

Safety compliance

Education

Bachelor's degree in Operations Management

Tools

Incident Command System

Project management cert.

Job description

Fidelity Services Group invites applications for the National Business Operations Manager: Fire Response. The role translates strategy into disciplined nationwide execution, owning readiness, response performance, fleet and equipment availability, and cost control across all regions.

The ideal candidate has 10+ years in complex, multi-site operations, strong leadership, and a proven track record in emergency services or 24/7 mission-critical environments, with the ability to travel nationally