National Administrator

Bidvest Prestige; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Bidvest Prestige is seeking an experienced operations administrator to manage all operational administration ensuring smooth delivery of client services inland under SLA. You will liaise between Operations and the client and manage the portal, while upholding Quality, Health & Safety and Environmental Management Systems.

The role involves coordinating quotations for non-contractual work, engaging with the GM for improvements, and ensuring governance compliance across accounts.

Qualifications

• Requirements emphasize initiative, management skills and customer focus.
• Strong teamwork and relationship-building abilities are essential.
• Excellent written and oral communication, planning and negotiation skills required.

Responsibilities

• Coordinate all operational requirements (uniform orders, staff lists, one-off work).
• Handle quotations for non-contractual work and follow up on client purchase orders.

Skills

Initiative/Proactivity

Management Skills

Customer Focus

Teamwork & Partnering

Highly Motivated

Subordinates Capacity Building

Negotiation Skills

Relationship Building

Stress Tolerant

Planning

Interactive Reasoning

Excellent Written Communication

Excellent Oral Communication

Objective Setting

Education

Diploma / Certificate in Office Administration/ Financial Management or related field

Matric (Senior Certificate)

Job description

About the Role:

Management of all operational administration to ensure smooth delivery of client’s services inland with the SLA. Being a liaison between the Operations teams and the client and running the portal. Awareness and Compliance with the Company’s Quality, Health & Safety and Environmental Management Systems

Key Responsibilities:

• Coordination all operational requirements such as uniform orders, Staff lists, one off work,
• Responsible for all quotations related to noncontractual work and following up on the purchase orders with the client.
• Pro-actively interact and engage with the General Manager to understand areas of improvement and ensure that turn-around times are shortened to continuously improve customer satisfaction.
• CoordinateAbsa related operational activities and operations to secure efficiency and compliance to company and client policies
• Ensure that administration functions result in contractual and governance compliance.
• Formulate strategic and operational objectives
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Submit monthly financial reports to the region including and not limited to the reconciliation of monthly financials on the account
• Oversee the cleaning of ATM’s, manage the regional teams and communicate with regions with regards to cleaning report on ATM’s
• Reconcile weekly ATM cleans and submit to the GM’s, highlighting anomaly’s and communicating contingency plans
• Organizing quarterly SLA meetings with all GM’s to share quarterly reports
• Attending and initiating regular accounts/financial related meeting with the client as part of managing debtors on the account

Requirements:

• Initiative/Proactivity
• Management Skills
• Customer Focus
• Teamwork & Partnering
• Highly Motivated
• Subordinates Capacity Building
• Negotiation Skills
• Relationship Building
• Stress Tolerant
• Planning
• Interactive Reasoning
• Excellent Written Communication
• Objective Setting
• Excellent Oral Communication

Preferred Qualifications:

• Diploma / Certificate in Office Administration/ Financial Management or related field
• Matric (Senior Certificate)

We are an equal opportunity employer and welcome applications from all qualified individuals. We are committed to complying with the Employment Equity Act and fostering an inclusive workplace that values diversity.