MSP Systems Engineer: Microsoft 365, Azure & Windows Server
Datafin It Recruitment
Uma candidatura feita para esta oferta de emprego — um currículo e uma carta de apresentação personalizados que vão ao encontro do anúncio.
Resumo da oferta
Datafin It Recruitment seeks a Systems Engineer to deliver expert technical support and proactive infrastructure management for managed services clients. You will own incidents and service requests from logging to resolution, delivering professional communication and trusted advisory services.
The role covers Microsoft 365, Windows, networking, virtualization and cybersecurity; you will work both remote and on-site with a high-performing team in Cape Town, contributing to documentation,
Qualificações
- Excellent communication and interpersonal skills.
- Strong analytical, troubleshooting and problem-solving skills.
- Must have own vehicle and valid driver's license.
Responsabilidades
- Provide professional technical support to managed service clients via remote support and on-site visits.
- Take ownership of service requests and incidents from initial logging to successful resolution.
- Install, configure, maintain and support client hardware, operating systems, cloud services and applications.
- Maintain accurate technical documentation for every client environment and record sufficient detail in tickets.
- Identify and implement opportunities to standardise, automate and improve client environments.
Conhecimentos
Formação académica
Ferramentas
Descrição da oferta de emprego
Datafin It Recruitment seeks a Systems Engineer to deliver expert technical support and proactive infrastructure management for managed services clients. You will own incidents and service requests from logging to resolution, delivering professional communication and trusted advisory services.
The role covers Microsoft 365, Windows, networking, virtualization and cybersecurity; you will work both remote and on-site with a high-performing team in Cape Town, contributing to documentation,
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