Mr Price Group - Customer Service Agent

UniversityInfo; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Mr Price Group in Gauteng is seeking a Customer Service Agent at entry level to join our retail team. You will handle customer queries, assist shoppers, and represent the brand with professionalism. Key expectations include strong communication, teamwork, and the ability to adapt to a fast-paced environment.

Applicants should be prepared for overtime or shifts as needed by store operations. This role supports day-to-day store duties and provides an entry path into retail careers within a

Qualifications

• Proven ability to stay organized and meet customer needs.
• Strong interpersonal and communication skills are essential.
• Ability to follow procedures and company guidelines.

Responsibilities

• Handling customer queries or complaints
• Representing the company professionally
• Using company tools, systems, or software correctly
• Attending meetings and training sessions
• Managing schedules or deadlines

Skills

Organizational skills

Conflict resolution

Problem-solving

Creativity

Adaptability

Education

Matric/School results

Job description

Mr Price Group - Customer Service Agent x1 | Entry Level

Success in retail requires communication skills, product knowledge, and adaptability in fast-paced environments.

Published: 22 October 2026

Overview

• Position: Customer Service Agent
• Province: Gauteng
• Experience: 0 years
• Posted: 22 October 2026
• Expires: 30 October 2026

About the company

Mr Price Group is a South African retail company specializing in affordable fashion, homeware, and sportswear.

Eligibility Criteria

Applicants must meet minimum education, experience, and eligibility standards to qualify for roles.

• Willingness to work overtime or shifts
• Ability to work full-time or part-time as needed
• Professional appearance and conduct
• Good health and fitness
• Ability to follow instructions

Documents

Cover letters highlight motivation and help employers understand career goals.

• Medical aid or health insurance card (if applicable)
• Passport photo
• Proof of residence
• Police clearance certificate
• Matric certificate or latest school results

Duties and Responsibilities

Employees are responsible for completing assigned tasks that support company objectives.

• Handling customer queries or complaints
• Representing the company professionally
• Using company tools, systems, or software correctly
• Attending meetings and training sessions
• Managing schedules or deadlines

Required Skills

Strong communication and teamwork skills help employees collaborate effectively.

• Organizational skills
• Conflict resolution
• Problem-solving
• Creativity and innovation
• Adaptability and flexibility

Please note

Final Decision - Hiring managers compare performance, references, and qualifications before making the final choice.