Motor Workshop Manager - Service Excellence & Growth

Morgan Group; Welkom; On-site; ZAR 400,000 - 560,000; Full time

Job summary

Morgan Group Workshop Manager role in Welkom, South Africa, seeks an experienced leader to drive a service department that meets manufacturer and dealership targets while upholding quality and customer satisfaction. You will oversee workshop operations and ensure profitability, safety, and high standards of housekeeping.

Reporting to the dealership leadership, you will manage a team, optimise workflow, liaise with OEMs, and develop strategies to grow workshop performance, delivering consistent

Qualifications

• Experience as Workshop/Service Manager in motor industry (3+ years)
• Strong management and leadership capabilities
• Proven ability to drive performance and targets
• Valid driver’s licence and clear criminal record

Responsibilities

• Ensure service quality standards and profitability targets
• Plan and control workshop workflow for efficiency
• Address and resolve workshop operational issues
• Liaise with OEMs to meet manufacturer standards
• Develop marketing and operational strategies to grow workshop performance
• Lead and motivate workshop team to maintain high-performance culture
• Maintain cleanliness and housekeeping of the workshop

Skills

Leadership

Performance drive

Problem solving

Planning

Analytical

Education

Grade 12

Tertiary qualification (advantage)

Job description

Morgan Group Workshop Manager role in Welkom, South Africa, seeks an experienced leader to drive a service department that meets manufacturer and dealership targets while upholding quality and customer satisfaction. You will oversee workshop operations and ensure profitability, safety, and high standards of housekeeping.

Reporting to the dealership leadership, you will manage a team, optimise workflow, liaise with OEMs, and develop strategies to grow workshop performance, delivering consistent