Auto Workshop Manager: Drive Service Excellence

Morgan Group; Bethlehem; Presencial; ZAR 420.000 - 660.000; Jornada completa

Descripción de la vacante

Morgan Group is seeking a Workshop Manager to ensure an efficient, profitable Service Department within the motor industry. You will oversee workshop workflow, maintain high service quality, and drive dealership targets while ensuring customer satisfaction.

The role demands strong leadership, strategic planning, and problem-solving to keep operations compliant and productive, with a focus on safeguarding workshop standards and housekeeping.

Formación

• Grade 12 is required; a tertiary qualification in a relevant field will be advantageous.
• Minimum of 3 years’ proven experience as a Workshop Manager or Service Manager within the motor industry.
• Strong management and leadership capabilities.
• Self-motivated with a proven ability to drive performance and achieve targets.
• Valid driver’s licence.
• Clear criminal record.

Responsabilidades

• Ensure service quality standards and profitability targets are consistently achieved.
• Plan, manage, and control workshop workflow to maximise efficiency and productivity.
• Address and resolve all workshop-related operational issues.
• Liaise with OEMs to ensure compliance with manufacturer standards and requirements.
• Develop and implement marketing and operational strategies to grow workshop performance.
• Lead, motivate, and manage the workshop team to foster a high‑performance culture.
• Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times.

Conocimientos

Management

Leadership

Performance driven

Analytical thinking

Planning

Problem solving

Driver's licence

Criminal record check

Educación

Grade 12

Descripción del empleo

Morgan Group is seeking a Workshop Manager to ensure an efficient, profitable Service Department within the motor industry. You will oversee workshop workflow, maintain high service quality, and drive dealership targets while ensuring customer satisfaction.

The role demands strong leadership, strategic planning, and problem-solving to keep operations compliant and productive, with a focus on safeguarding workshop standards and housekeeping.