Monitoring Centre Operator: Emergency Signals & Response

Fidelity Services Group; Johannesburg; Sur place; ZAR 150 000 - 210 000; Plein temps

Résumé du poste

Fidelity Services Group in Johannesburg is seeking a Monitoring Centre Associate I to handle incoming signals and monitor Response and Patrol resources, with responsibilities spanning administration, client liaison, and SOP adherence.

The ideal candidate holds a Grade 12 matric and Grade C PSIRA registration, and will uphold high standards of safety, accuracy, and professional conduct in a fast-paced environment.

Qualifications

• Grade 12 (Matric) certificate is required.
• Grade C PSIRA Registration is mandatory.

Responsabilités

• Monitor and action emergency and non-emergency signals.
• Phoning of the Premises/ Clients/ Key holders.
• Recording all relevant information into activations by computer.
• Record and report all incidents and accidents to the senior on duty.
• Ensure all relevant administrative work and handled signals are completed.
• Monitoring and action of vehicle violations (if applicable).
• Updating of timesheets and related administrative tasks.
• Report faults with equipment and ensure safety standards.
• Maintain a tidy workstation and assist with client liaison.

Formation

Grade 12 (Matric)

Grade C PSIRA Registered

Description du poste

Fidelity Services Group in Johannesburg is seeking a Monitoring Centre Associate I to handle incoming signals and monitor Response and Patrol resources, with responsibilities spanning administration, client liaison, and SOP adherence.

The ideal candidate holds a Grade 12 matric and Grade C PSIRA registration, and will uphold high standards of safety, accuracy, and professional conduct in a fast-paced environment.